OM
Opmed medical aid
Unclaimed Business
OM
Opmed medical aid
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Opmed medical aid
Opmed medical aid has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Opmed medical aid across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mlungisi M
1 reviews | Active since Jan 2020
15 Oct 2025, 23:20
**** service from OPMED
We treated a OPMED Patient from 22 August 2025 and OPMED gave us an authorisation. All claims has not been paid and when we call their call centre we are told stories. Treat an OPMED patient at your own risk, OPMED does’nt pay claims.
Helpful (0)
|Replies (0)MM
Mlungisi M
1 reviews | Active since Jan 2020
15 Oct 2025, 23:20
**** service from OPMED
We treated a OPMED Patient from 22 August 2025 and OPMED gave us an authorisation. All claims has not been paid and when we call their call centre we are told stories. Treat an OPMED patient at your own risk, OPMED does’nt pay claims.
0
Replies (0)JS
Johann S
1 reviews | Active since Jan 2020
13 Jun 2025, 13:31
Pathetic OPMED
OPMED's Help Desk or Call Centre is utterly ***********. My calls over the past two weeks have gone unanswered, and I have a call log to prove it. Emails sent to opmed@ssa.gov.za have also been ignored. "Pathetic" doesn’t even begin to describe this service; it’s much worse than that.
Helpful (0)
|Replies (0)JS
Johann S
1 reviews | Active since Jan 2020
13 Jun 2025, 13:31
Pathetic OPMED
OPMED's Help Desk or Call Centre is utterly ***********. My calls over the past two weeks have gone unanswered, and I have a call log to prove it. Emails sent to opmed@ssa.gov.za have also been ignored. "Pathetic" doesn’t even begin to describe this service; it’s much worse than that.
0
Replies (0)MB
Melissa B
1 reviews | Active since Jan 2020
30 Nov 2022, 07:54
Pathetic for a Medical Scheme - Opmed
If I could rate Opmed with a 0 I would. This is the 3rd call that I have made to Opmed where a consultant picks-up my call and after me greeting them, they drop the call. How unprofessional! I have read the other bad reviews of Opmed and it is absolutely terrible that Healthcare Providers write bad reviews. Opmed will definitely never be a top Medical Aid like Discovery, Medscheme etc. Their poor service and poor knowledge is absolutely horrendous. I am in the process of handing Opmed over to the Health Ombudsmen as well as the Council for Medical Schemes. I take matters like this extremely serious.
Helpful (0)
|Replies (0)MB
Melissa B
1 reviews | Active since Jan 2020
30 Nov 2022, 07:54
Pathetic for a Medical Scheme - Opmed
If I could rate Opmed with a 0 I would. This is the 3rd call that I have made to Opmed where a consultant picks-up my call and after me greeting them, they drop the call. How unprofessional! I have read the other bad reviews of Opmed and it is absolutely terrible that Healthcare Providers write bad reviews. Opmed will definitely never be a top Medical Aid like Discovery, Medscheme etc. Their poor service and poor knowledge is absolutely horrendous. I am in the process of handing Opmed over to the Health Ombudsmen as well as the Council for Medical Schemes. I take matters like this extremely serious.
0
Replies (0)EB
Elizma B
1 reviews | Active since Jan 2020
16 Jul 2020, 08:21
OPMED ADMIN INCOMPETENT
We consulted an Opmed patient in Feb/March 2020 already but do not receive any payment advices from OPMED. Phone calls to them lasting 13 - 17 min with only an automated voice giving all the option again and again; emails & faxes sent from our office to Opmed requesting payment advices are all ignored. I requested the patient to contact them as he did not receive a statement from his medical aid either. Opmed 1121764300. Very bad Administration for 1 (ONE) patient only!
Helpful (0)
|Replies (0)EB
Elizma B
1 reviews | Active since Jan 2020
16 Jul 2020, 08:21
OPMED ADMIN INCOMPETENT
We consulted an Opmed patient in Feb/March 2020 already but do not receive any payment advices from OPMED. Phone calls to them lasting 13 - 17 min with only an automated voice giving all the option again and again; emails & faxes sent from our office to Opmed requesting payment advices are all ignored. I requested the patient to contact them as he did not receive a statement from his medical aid either. Opmed 1121764300. Very bad Administration for 1 (ONE) patient only!
0
Replies (0)LM
Lesley M
1 reviews | Active since Jan 2020
23 May 2019, 09:33
Opmed! It's not alive!
I treat only a few patients from Opmed, but they are slow to pay and do not respond to emails when requesting payment or other requests. I requested PMB treatment for a lady last year October, she has been into their offices 4 times and still, they do not respond. I email them and they do not respond, I know they are getting their emails because when I request a statement from them using the same email I get a response although weeks after the request. I am still waiting for payment from a treatment done 4 months ago. I have contacted them several times to request payment. I have notified the member and she has been in and still, they have not paid.
Helpful (0)
|Replies (0)LM
Lesley M
1 reviews | Active since Jan 2020
23 May 2019, 09:33
Opmed! It's not alive!
I treat only a few patients from Opmed, but they are slow to pay and do not respond to emails when requesting payment or other requests. I requested PMB treatment for a lady last year October, she has been into their offices 4 times and still, they do not respond. I email them and they do not respond, I know they are getting their emails because when I request a statement from them using the same email I get a response although weeks after the request. I am still waiting for payment from a treatment done 4 months ago. I have contacted them several times to request payment. I have notified the member and she has been in and still, they have not paid.
0
Replies (0)