Cameron W

Active since May 2014

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2 reviews

110 months ago

When Customer Service goes Wrong

The 07TH September 2016 I bought a 70mm – 200mm F2.8 NON IS Canon lens from Camera Shack Paid R10500 via Eft. I received the lens a day or 2 later…very happy with my purchase however there were 2 items missing 1 the lens filter and 2 the tripod ring that comes with the lens as was advertised on their website. It is now the 30th of March 2017 and after promise after promise of going to deliver the accessories I had paid for I have come to the conclusion that I am probably not going to be getting it. I normally rent from Camera shack and have not had any issues in that regard they do an exemplary job. 7 Months to make a client wait and then said client has to contact you the company for updates is not acceptable. So my next question is will I be seeing my tripod ring and filter before the next Christmas or will I need to spend R3500 approximately, having to buy it out of my own pocket? Kind Regards

280 replies

Mondo

126 months ago

No Service

I was contacted the 18/12/2015 by a sales consultant from Mondo advising a contract for r149 that they are offering via Telkom a debit order for r99 was suposed to go off on the 21st of December. Non of this has happened. After reading other complaints of other customers I wish to cancell this contract I accepted. i was called from the number 087 310 4296

75 replies

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