MK
Mark K
Active since May 2014
2
Reviews
0
Industries
Reviews
2 reviews50 months ago
Advanced Hair Studio
Very,very bad service from the Santon branch, I have been dealing with Avanced Hair Studio for the past ten years, had an appointment on the 24th of February at 16h30 that was made personally with the Hair stylist, I live and work in Zeerust so to make my appointment I must travel around 300 km to get to the Avanced Hair Studio in Santon, I phoned the AHS on the morning of the appointment just to make sure all was OK, Miemie answered the phone, asked her regarding my appointment for the afternoon she replied saying that she will phone me back in two minutes, I waited about a half an hour and still Miemie didn't phone me back so I phoned the studio from my land line and nobody answered the phone, I phoned about ten times but still no answer, I then used my cell phone to phone the studio and every time I phoned I was cut off, I then realised the they didn't want to take my calls because all these switchboards show the number when you phone in so they can see when I'm phoning in and that's why they didn't answer, I find this very un professional especially from a well known company as Avanced Hair Studio, they could of just answered and apologized that they had a problem with my appointment but instead they ignored me completely so what was I to do, likely I had dealt with a real professional gentleman called Sean de Villiers previously, Sean unfortunately had moved from the JHB branch to the Cape Town branch so I had no other resort as to phone him, I phoned home and explained the whole situation to him, he at first apologized on behalf of the Santon branch and said that he was going to see if he can help me out, Sean as I said has always handeled me in a very professional manner, unfortunately can't say the same about the Santon branch, they are just very un professional and incompetent, thanks to Sean I have been sorted out.
0 replies
75 months ago
TELKOM
I have been with Telkom for three years now using there wireless LTE Internet connection, for the past year and a half I only get speeds of between 1 and 2 mbs and I pay R700 rand a month and can do nothing about it as you know you have to sign a two year contract with them, have spoken to them and all they say is the GSM towers are saturated, please help.
0 replies
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