AK
ANNISA K
Active since Jun 2014
2
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2 reviews43 months ago
Mohammed was very ef...
Mohammed was very efficient in resolving my issue.
133 replies
124 months ago
GOODS NOT DELIVERED TIMEOUSLY & NON COMMUNICATION
I had instructed DTD Couriers to collect a consignment for me from TAZA in Durban on the 14th of December 2015 for delivery to me in Jhb the following day 15th of December 2015. By 11.00am on the 15th of December I tried calling DTD Couriers to ascertain the whereabouts of my goods, I couldn't get through to their offices I then called Sanjeev who i was dealing with on his cell and he said he would find out as to where the driver was and get back to me. I heard nothing from him. I sent mails to the offices and tried calling several times. I called Sanjeev right up until 8.30pm that night with no answer as to the whereabouts of my goods. I then got a phone call on Friday (18th December 2015) 5 days later since my goods were collected) from someone at the Jhb depot wanting to confirm my address so they could deliver my goods. As the goods were perishables it was of no use to me by then and the guy at the depot that called me admitted that it smelt off already. So by then I was extremely upset with the situation and instructed him not to deliver to me. I have lost the goods to the value of R2470.00 which I paid my supplier COD for already and lost a sale to a valued client.<br> <br>
0 replies
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