RT
Rory T
Active since Jun 2014
3
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3 reviews20 months ago
Busamed Private Hospital Hillcrest
My friend Gavin, who is in his 80s, was admitted to Busamed Hillcrest hospital a few days before our visit. Reception advised us he was in ICU and granted us access to the ward. The control desk in ICU advised he was no longer in the ICU ward and that we should find out which ward he was in at the main hospital reception at the entrance. Astonishingly, they advised he was in the hospital but did not know which ward he was in, as this was not reflected on his records. Hospital reception was unable to help us any further. We then enquired as to whether the patient was discharged; they advised the records indicated he was not discharged. We then phoned Gavin's doctor, who informed us of the ward number he was admitted to. We found him in this ward. Gavin was having difficulty breathing and was out of breath. He explained he was very uncomfortable. This was understandable; he is a tall, large man, and his legs projected beyond the bottom bed railing—they were hanging over the bed. The bed was clearly too short for him. Despite showing the nursing staff that the bed was too small, they advised that the hospital does not have larger beds. Gavin had spent 3 days in a bed that he could not fit into. Busamed did not assist him, despite complaints from Gavin that he was uncomfortable. The daily ward cost is R6000 per day. We requested the location of the Matron's office. Unfortunately, the Matron was not in her office, and we reported our concerns to the main hospital reception.
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20 months ago
Lord Dent are a highly recommended service provider
I recently had the pleasure of entrusting my vehicle to Lord Dent Panel Beaters after an unfortunate accident, and I am beyond impressed with the results. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. The initial assessment was thorough, and they provided a clear explanation of the repair process and estimated timeline. The work was completed on schedule and to an impeccable standard. My car looks as good as new, if not better! The paintwork is flawless, and the panel alignment is perfect. What truly sets Lord Dent apart is their attention to detail and dedication to going the extra mile. They even took the time to clean the interior of my car before returning it to me. It's these small touches that make all the difference. I wholeheartedly recommend Lord Dent Panel Beaters to anyone in need of auto body repair. They are true masters of their craft, and their passion for excellence shines through in every aspect of their work. Thank you, Lord Dent, for restoring my car and my peace of mind!
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78 months ago
embarrassing arrogance
Visited Galeria Nedbank for foreign currency. We were promptly served. The foreign currency lady was most professional and helpful. Both my wife and I were surprised by the branch managers unprofessional conduct. He interrupted us several times while we were being attended to. He did not excuse himself neither did he greet us. He treated us as if we were not present. We were most astounded with his treatment of the foreign exchange lady. We were embarrassed and uncomfortable and can only imagine how the lady felt. She had done nothing wrong, he was not happy about a computer delivery. A Manager has no right to treat his staff like he did especially in front of clients. His actions are a disgrace. Manners are important, he has none. Respect is important, none was on display to the clients present as well as the lady assisting us. His were not traits one would expect from a manager.
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