MM
Matricia M
Active since Jul 2014
3
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0
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Reviews
3 reviews27 months ago
Life without electricity whilst you are paying the municipality
I have had it with ekurhuleni department of energy, dont have electricity since surtaday the 20th of Jan 2024 today is the 26th of Jan 2024.I logged a call on surtaday, everytime i call to find out the feedback they say they are escalating, I even went o the offices today was told thetechnician is coming. I threw away my groceries because they were spoiled yet I am a customer that buys electriciy every month. My kids school work has suffered as well, so inconsiderate I am ****ed off
0 replies
63 months ago
Injury incident
On the 30 January 2021 I had an incident where upon opening the gate, it slided all the way through and I try to hold but it was too heavy for me, I then dropped it an it fell on top of my foot. I reported to raphael and rhofiwa saw me on my way back from the doctor. I was told to raise the incident on their website, I did that and a guy quickly came and saw my injury but he said he is gonna rush to site so that they can come see what they can do. The welder came with his assistant they quickly welded a stopper on the sliding railand went out without saying anything to me. I then went back to the doctor who sent me for xrays because the pain was not stopping, it was found that my leg has a fracture on a fibula bone. I contacted the manager Nthabiseng to let her of my injury and sent the doctors sick note because I was booked of work. She said she will speak to the contractor to see how they can help. OK i went for surgeon for help with the fracture, the doctor prescribed a moon boot for 3 weeks and on my way back Nthabiseng contacted me asking if I was in the house, I said Noam on my way back from the doctor, she it is ok as long as the hate is not locked the team will go have a look they do not want to bother me. OK upon coming back I realized that no one is caring about my injury upon the whole, I sent her pictures of me on the moon boot and the doctors note that shows that I am booked till the 22nd of February now thar is 3 weeks without going to work. She responded back to me saying I can rest assured that the gate is fine now and I asked if she is aware that there has been modification made on the gate and that my worry is that the fact that I am not even factored on the whole scenario. She then asked to come and see me in the house and she came the next day. She told me they had the meeting with the directors of the company and they came look at the gate and said that I pushed the gate too hard. I am a very tiny lady that ways 55kg, there is no way that I can push a gate that is of quality and installed properly so hard that it can fall. The gate did not have stopper an no bracket to hold it at the end so that it does not stop where it should. I am actually very hurt with the way they have treated me, the injury cause me a lot of pain and suffering and also costed me financial. They say they are NHBRC approved but their action are dodgee. Could it have a child I bet they could died
56 replies
64 months ago
Poor maintenance service
I am so dissapointed with the level of disrespect and arrogance that I received from central development maintenance leopards rest estate. I logged a quiry about a blocked drain on Tuesday, they came to fix on Thursday, around 9H00, around 4 there is a guy who knocked on the door and when I opened I saw sewage o the kitchen door, walls and paving with lot of flies the cover of the drain was put on the paving right in front of the door. The guy said he came to do the paving as they said they have finished unblocking but he can't because it is not fixed properly there is still a pipe that needs to be put there is still water coming out of the pipe. When I called to explain to the lady how the state on which they left after unblocking, she told me that as a client I have to clean that she will call for them to come fix the paving. I really was unhappy with the response of which I contacted the sales agent to explain and he said he will find out what is going on. Today I then called to find out what is gonna happen, the lady told me that she sent someone to come for my issue (she meant my complaint with the sewage) and that she will get the guys to come for the paving. I waited till 2pm no call was made to notify me whether they are coming or not until I contacted her and she told me that they will no longer come today she will call to let me so that I can be in the house. I am so unhappy and I feel disrespected for what reason I do not know, the arrogance they have is on another level. Till now the guy has not come, I have the pictures hope they would appreciate if someone does this to them. Now I am stuck with a toilet that smells very bad inside because of their incomplete job, I will probably have live with it for the whole weekend.
122 replies
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