DO
Department of Energy
Unclaimed Business
Government & Ombudsman Services|1|1 Reviews (last 12 months)|This business does not respond to reviews
DO
Department of Energy
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Government & Ombudsman Services
#5NPS Score
0Unlikely
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCC
Clive C
1 reviews | Active since Jan 2020
26 Nov 2025, 10:30
Department of Mineral and energy failing to enforce their mandate to enforce pricing
I am writing to report the persistent failure of numerous LPG retailers in Claremont, Cape Town, to adhere to the maximum retail price per kilogram as gazetted monthly by the Department of Mineral Resources and Energy (DMRE) in terms of the Petroleum Products Act, 1977. Despite the clear legal obligation, most outlets in this area continue to charge well above the regulated price, in apparent disregard of the law. I understand that the Western Cape Regional Office of the DMRE is responsible for inspection and enforcement in this province. I would be grateful if you could: • Confirm receipt of this complaint • Investigate the retailers in the Claremont area • Advise what steps will be taken to ensure compliance Your urgent attention to this matter would be greatly appreciated, as the current situation places an unfair financial burden on consumers. Thank you for your assistance. Kind regards Clive Corder clive@seecor.co.za
Helpful (0)
|Replies (0)CC
Clive C
1 reviews | Active since Jan 2020
26 Nov 2025, 10:30
Department of Mineral and energy failing to enforce their mandate to enforce pricing
I am writing to report the persistent failure of numerous LPG retailers in Claremont, Cape Town, to adhere to the maximum retail price per kilogram as gazetted monthly by the Department of Mineral Resources and Energy (DMRE) in terms of the Petroleum Products Act, 1977. Despite the clear legal obligation, most outlets in this area continue to charge well above the regulated price, in apparent disregard of the law. I understand that the Western Cape Regional Office of the DMRE is responsible for inspection and enforcement in this province. I would be grateful if you could: • Confirm receipt of this complaint • Investigate the retailers in the Claremont area • Advise what steps will be taken to ensure compliance Your urgent attention to this matter would be greatly appreciated, as the current situation places an unfair financial burden on consumers. Thank you for your assistance. Kind regards Clive Corder clive@seecor.co.za
0
Replies (0)RB
Riona B
1 reviews | Active since Jan 2020
29 Jan 2025, 08:40
power problem in martin street tedstoneville, germiston
we are having a major issue with no power , we are a few house in martin street, tedstoneville, germiston and since 25th December until today we have been off 6 times, we come on for 2 to 3 days and off for 3 to 4 days, we have been emailing ekuhurleni but to no avail on assistance, nevermind all the reference numbers it actually means nothing, we have to go to the depot to get the guys to come out, this is such pathetic service.
Helpful (0)
|Replies (0)RB
Riona B
1 reviews | Active since Jan 2020
29 Jan 2025, 08:40
power problem in martin street tedstoneville, germiston
we are having a major issue with no power , we are a few house in martin street, tedstoneville, germiston and since 25th December until today we have been off 6 times, we come on for 2 to 3 days and off for 3 to 4 days, we have been emailing ekuhurleni but to no avail on assistance, nevermind all the reference numbers it actually means nothing, we have to go to the depot to get the guys to come out, this is such pathetic service.
0
Replies (0)TN
Thandi N
1 reviews | Active since Jan 2020
27 Nov 2024, 19:50
*****ulent misappropriate service
I had a buzz are nightmare today only to get home after work to find Electricity off and I got information that 2 people from Ekurhuleni were seen opening the main meter box outside my house, I called energy department and logged calls only to be informed that they will look at the issue tomorrow.I then called the Glen marais Cllr Ald who called Ekurhuleni and showed them proof that I did not owe any amount and was in prepaid electricity , later the came to reconnect but shouted at me and they said they didn't know who had disconnected the main box. A total of 910 hours with no electricity
Helpful (0)
|Replies (0)TN
Thandi N
1 reviews | Active since Jan 2020
27 Nov 2024, 19:50
*****ulent misappropriate service
I had a buzz are nightmare today only to get home after work to find Electricity off and I got information that 2 people from Ekurhuleni were seen opening the main meter box outside my house, I called energy department and logged calls only to be informed that they will look at the issue tomorrow.I then called the Glen marais Cllr Ald who called Ekurhuleni and showed them proof that I did not owe any amount and was in prepaid electricity , later the came to reconnect but shouted at me and they said they didn't know who had disconnected the main box. A total of 910 hours with no electricity
0
Replies (0)BM
Bazamile M
1 reviews | Active since Jan 2020
1 Nov 2024, 17:05
Horrible service
I went there to enquire about my electricity box that have issues. The lady in counter gave me attitude for days and the technicians came to check the issue and left saying they are going yo get the key around 10 and they didn't come back
Helpful (0)
|Replies (0)BM
Bazamile M
1 reviews | Active since Jan 2020
1 Nov 2024, 17:05
Horrible service
I went there to enquire about my electricity box that have issues. The lady in counter gave me attitude for days and the technicians came to check the issue and left saying they are going yo get the key around 10 and they didn't come back
0
Replies (0)MM
Matricia M
1 reviews | Active since Jan 2020
29 Jan 2024, 12:13
Life without electricity whilst you are paying the municipality
I have had it with ekurhuleni department of energy, dont have electricity since surtaday the 20th of Jan 2024 today is the 26th of Jan 2024.I logged a call on surtaday, everytime i call to find out the feedback they say they are escalating, I even went o the offices today was told thetechnician is coming. I threw away my groceries because they were spoiled yet I am a customer that buys electriciy every month. My kids school work has suffered as well, so inconsiderate I am ****ed off
Helpful (0)
|Replies (0)MM
Matricia M
1 reviews | Active since Jan 2020
29 Jan 2024, 12:13
Life without electricity whilst you are paying the municipality
I have had it with ekurhuleni department of energy, dont have electricity since surtaday the 20th of Jan 2024 today is the 26th of Jan 2024.I logged a call on surtaday, everytime i call to find out the feedback they say they are escalating, I even went o the offices today was told thetechnician is coming. I threw away my groceries because they were spoiled yet I am a customer that buys electriciy every month. My kids school work has suffered as well, so inconsiderate I am ****ed off
0
Replies (0)KN
Kayla N
1 reviews | Active since Jan 2020
13 Jan 2024, 11:04
No power, this is pathetic
In 20 Camborne Road, Pennington Complex ,today is day 4 with no power. We have put in the complaints online gone to the department to complain. We have not had power since morning of 10 Jan 2024. It is currently 13 Jan and we still don't have power. No one has showed up to look at the problem. This is pathetic service deliver. We still sit another night with without power and proper feedback.
Helpful (0)
|Replies (0)KN
Kayla N
1 reviews | Active since Jan 2020
13 Jan 2024, 11:04
No power, this is pathetic
In 20 Camborne Road, Pennington Complex ,today is day 4 with no power. We have put in the complaints online gone to the department to complain. We have not had power since morning of 10 Jan 2024. It is currently 13 Jan and we still don't have power. No one has showed up to look at the problem. This is pathetic service deliver. We still sit another night with without power and proper feedback.
0
Replies (0)WJvdW
Willem Johannes van der Westhuizen
1 reviews | Active since Jan 2020
8 Jul 2023, 09:34
Oil prices.
Oil prices. When the crude oil prices went up to $140 per barrel, the prices of Petrol, Diesel and Parrafin as well as the different produced oils went up. Now when the crudeoil prices stabilized again, only the Petrol, diesel and parrafin prices came down. But the different oils sold to the public still goes up and does nod come down. It means that somebody is making big money and is unfair to the public. It is pricefixing!!!
Helpful (0)
|Replies (0)WJvdW
Willem Johannes van der Westhuizen
1 reviews | Active since Jan 2020
8 Jul 2023, 09:34
Oil prices.
Oil prices. When the crude oil prices went up to $140 per barrel, the prices of Petrol, Diesel and Parrafin as well as the different produced oils went up. Now when the crudeoil prices stabilized again, only the Petrol, diesel and parrafin prices came down. But the different oils sold to the public still goes up and does nod come down. It means that somebody is making big money and is unfair to the public. It is pricefixing!!!
0
Replies (0)LK
Lerato K
1 reviews | Active since Jan 2020
14 Aug 2021, 13:59
Without electricity for 21 days
Hello Peter, please assist. We are currently 21days without electricity. Our electricity has been cut because of accusations that we have bridged our meter.We have submitted all the proof of our electricity purchase, we have been sending emails but to date there has been no communication from their side.i am based at 32b Snyman Drive Wright Park Springs. Owner of the house Mmamokano Elizabeth Mamaila. We went to the offices they never attended to the matter instead indirectly they asked for a bribe by saying we know what we must do to get the electricity back. Emails were sent still no response. I still reiterate that it's been weeks without electricity and we don't know what will happen to our appliances when it comes back. The food we've bought is spoiled and we had to throw it away. This is a matter of urgency kindly help. My contacts a 083 365 6742
Helpful (0)
|Replies (0)LK
Lerato K
1 reviews | Active since Jan 2020
14 Aug 2021, 13:59
Without electricity for 21 days
Hello Peter, please assist. We are currently 21days without electricity. Our electricity has been cut because of accusations that we have bridged our meter.We have submitted all the proof of our electricity purchase, we have been sending emails but to date there has been no communication from their side.i am based at 32b Snyman Drive Wright Park Springs. Owner of the house Mmamokano Elizabeth Mamaila. We went to the offices they never attended to the matter instead indirectly they asked for a bribe by saying we know what we must do to get the electricity back. Emails were sent still no response. I still reiterate that it's been weeks without electricity and we don't know what will happen to our appliances when it comes back. The food we've bought is spoiled and we had to throw it away. This is a matter of urgency kindly help. My contacts a 083 365 6742
0
Replies (0)