MM
Michelle M
Active since Jul 2014
30
Reviews
0
Industries
Reviews
30 reviews2 months ago
FNB making life as difficult as they can.
They've now removed the function of being able to take a screenshot within the app! I have to buy my guys airtime and data. Then I take a quick screenshot as proof of payment in order to claim the reimbur*****t. Now I can't collect screenshots of work-related transactions anymore. So now I have to log in on a PC and try to figure out which payments are to be reimbursed, and which payments are for me. Thanks, FNB for continually striving to make life MORE difficult!!
53 replies
3 months ago
ABSA is a safe haven for tsotsis
ABSA appears to be a safe haven for ****sters. I've recently come across TWO **** companies - one managed to take me for a payment, but the second raised red flags in time. Both of these held ABSA accounts. I opened a ******** case with SAPS for the first one, and lodged the **** with ABSA. I gave them the banking details. With FICA, it should have been easy to track the tsotsis down. Except that ABSA just doesn't care. Nothing has come of it. Clearly ABSA is a safe place for them to have their nefarious accounts.
168 replies
15 months ago
No dinner
We came home to no power, so I ordered a rotisserie chicken and a salad. The alternative options for the chicken were illogical, and wouldn't have fed a family, so I chose "no alternative" - I mean, they're not likely to be out of chickens, right? Except they were. So the only thing that was delivered was the salad. I paid R110 for a salad (delivery and tip included). And then had to order actual dinner from somewhere else! There should be an option to cancel the entire order if the KEY item is out of stock! *** am I going to do with a R110 tub of leaves for dinner??
0 replies
15 months ago
Any software but PaySpace!
I've worked on several payroll softwares in my working life. PaySpace is by far the most frustrating! The setup is illogical and confusing. Don't even waste your time asking Support a question - they always respond with an unhelpful, scripted reply first. Only once you ask them again will they actually READ your query and send a more appropriate response. Every time!
0 replies
15 months ago
Waste of time and money
Considering they're "leaders in the industry", I spend an insane amount of time dealing with support. Their platform will just change rules on a whim. Reports you've been printing for years will suddenly calculate differently for no reason. They replaced our hardware in May last year, and now it needs to be replaced again - but they gave NO warranty on the previous device. Going to look for quotes to change service providers rather than buy a new device every 6 months.
0 replies
20 months ago
Internal transfer funds still uncleared
On Sunday morning I paid an external person, and I moved some money from my credit card to my cheque account. The external person got their money immediately, and I'm still waiting for the internal transfer funds to clear - more than 24 hours after the transaction was processed. My own money isn't clearing in my account! FNB is really doing everything they can to frustrate and infuriate their clients!
106 replies
24 months ago
They make it almost impossible to cancel your contract
Where do I begin with these sharks? I have a contract that gives me 1GB of data a month and 100 talk minutes for about R128. Without warning, they restructured my 1GB of data, making most of it unusable for me. Forcing me to have to top up data every month. Now that I want to cancel, they want to offer me 11GB of data a month for R129. And also, I have to wait 48 - 72 hours for their cancellation team to call me back to cancel my contract - they refuse to do it today.
0 replies
31 months ago
Data package restructured
I couldn't understand why I kept running out of data in the first week of the month, when my 1GB a month had been sufficient for years. I did some investigating and discovered that they had suddenly started "structuring" my 1GB of data differently, into Showmax data and Social Media Data etc, instead of the straight up 1GB of just plain data it always used to be. Surely I should have been given a choice in this? Showmax data is useless to me!
0 replies
41 months ago
Merchant services - no joy with my query
I have a POS batch that hasn't come into my account yet. Every time I phone to follow up, the call takes me over an hour (most of which consists of sitting on hold listening to their ****ty music), and I have to explain over and over that I'm not wanting the report - my MONEY is missing. I'm not getting any joy!
132 replies
43 months ago
No warranty service
They have the best warranty in the market, but good luck actually booking a repair! It's been weeks! I finally got a phone call from someone who said he was at my house on Friday, but nobody was home. Somebody could have been home if we knew you were coming? Then he put the phone down on me after I told him someone would be home this coming Friday. After the level of service we're experiencing from Hisense - I'm not really expecting him to show up.
0 replies
Review Distribution
5 Star
2 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (23.333333333333332%)
1 Star
21 (70%)