JE
Jenny-Lee Elston
Active since Jul 2014
12
Reviews
0
Industries
Reviews
12 reviews67 months ago
Stop calling me!
I have been receiving calls from them every day asking to add on a service plan for my Toyota - yesterday was 8 calls! I have repeatedly asked the representative to remove me from their database, and I have sent in an email asking the same, but they won't stop calling me! This is harassment which I NEVER requested in the first place!
106 replies
100 months ago
TELKOM IS A USELESS COMPANY
Knock knock knock Telkom cancellation department, are you there? How many times do you want me to phone and email your stupid company? I have been promised the moon and stars and yet I'm still sitting here with dirt. Telkom Social Media Team, are you also on holiday because you are not doing your job. This is the third Hello Peter review and yet I have not received a call. Please get with it and sort out the thousands of people complaining about you.
210 replies
101 months ago
Can't cancel my contract
I have a 10GB wifi contract with Telkom and my 24 month contract ended Dec 2017. As per Telkom's requirement I sent in a cancellation form 21 working days before the end of Dec so that I can have my contract cancelled. I have been struggling since 16 NOVEMBER 2017 to cancel this contract! I sent in my form to a department that has no number, you can only reach them by email but they never send anything back. I phoned their call centre 5 times in November to December to ask what is going on. I called them in Jan 2018 because there was new data loaded onto the wifi contract and they said they don't know & I need to call them again. The second call in Jan 2018 the lady said she escalated my enquiry, I sent an email to the cancellations department again and I sent an email to their complaints department, I have not received one call back. I'm so sick and tired of struggling like this! Why is it so difficult to cancel a contract!!
210 replies
104 months ago
Wildgirl.co.za ***SCAM***
This is an online shop, where I placed an order and then made a payment. When I tried phoning their number doesn't exist and they don't have a company address on their website. Please be very careful. Also, all the reviews on HelloPeter that give 5 stars are also fake, the profiles were created on the day of the review and haven't been used since. Look out for this number on other websites **********
0 replies
117 months ago
Disappointed
<p>I like the Catch Up feature of DSTV but for the last two months the sound quality of each show on demand is so poor you can't watch them. I have complained directly at DSTV but with no feedback. I have asked around, I'm not the only one experiencing this problem. You need to look after your loyal customers DSTV.</p>
106 replies
122 months ago
Fraud?
I was a very loyal Mr price client, always paying my account on time. I get my statements emailed to me every month and then I work on that to budget what I need to pay. The one day in February I went in to pay my account at the Festival Mall branch and the balance on their system and my emailed statement balance didn't match. I queried this and the credit service department assured me it is only a store problem. In March I went to the Greenstone branch to buy a few things, and again my balance on the slip and my emailed statement did not match. It's not even a few Rands out, it is R1500 more on my till slip than my actual balance. I queried this again as they said it was only store related, but I haven't received any feedback as to why this is happening. I sent numerous emails with my till slip as proof, but I don't get any response. To me this is fraud. How can this happen? I'm so disappointed in Mr Price, I'm going to close my account at month end. I don't even want to know how many people have been paying more on their accounts than what's needed.
75 replies
122 months ago
Bad service
We ordered food at the Greenstone Mall branch and waited for 45 min to get our food. This is ridiculous! They should get more people in the kitchen to be able to cope with the amount of customers!
0 replies
125 months ago
Very bad client service
On 28 Nov 2015 I went to Telkom to open an account for a wifi router. The store was very busy and Andrew approached us saying if we complete the application with him he will send it to the office for completion instead of us having to wait in store. He gaurenteed that the application will take 5-7 working days and the device will be delivered to me. It is 30 December and I still dont have my device. I have checked up on my application twice and its not even on the system. This is very bad customer service and I will never do this process again.
75 replies
128 months ago
Excellent service!
Today we had a procedure done for an ingrown toe nail. Cherize Brown gave the best service to us. She was very informative when I sent her questions over email and responded very quickly. She explained while doing the procedure what she will be doing and made sure there was no pain involved. She is an excellent podiatrist and I recommend her to everyone. Thank you Cherize!
75 replies
130 months ago
Don't waste your time!
All I wanted to do is change my cellphone number on my Blue Bean Credit Card. I phoned the customer care line when I got the response that they can't change it I have to into a branch. After standing 30 minutes in a queue for a 2 min request, I completely lost all interest in Standard Bank. I'm very unhappy and I would like to know why you don't have the most simple function as changing a cellphone number at customer services?? I have an account with FNB and I never worry about any of these type of things, because you can change whatever you like online, on the mobile app and with customer services. Get with modern times Standard Bank!!
75 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (33.333333333333336%)
1 Star
5 (41.666666666666664%)