MM
Mbali M
Active since Aug 2014
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Moretyme Tymebank Inquiry
I went Pick n pay hyper at Princess Crossing today & I was told that I cannot pay groceries with moretyme & I can only use it for appliances & clothing how is that possible when u Google serach if you can pay groceries with moretyme it says yes though please assist on this.
159 replies
2 months ago
Moretyme Pick n Pay Inquiry
I went Pick n pay hyper at Princess Crossing today & I was told that I cannot pay groceries with moretyme & I can only use it for appliances & clothing how is that possible when u Google serach if you can pay groceries with moretyme it says yes though please assist on this.
53 replies
22 months ago
PATHETIC customer SERVICE!!!
I'm writing to you guys for the 10th time now on order no OVR-260424-00042321. It's been almost a month since we have been waiting for WIFI installation that has been paid for on the 27th of April 2024. We were told that we need to wait for the damn line to be cleared on the 14th of June 2024 and ONLY then an installation can take place today marks the 22nd of June 2024 still no scheduled installation no communication from Vumatel nothing at all the best response that Vumatel always gives me is " We are truly sorry for the inconvenience and experience. We have escalated the order to our installations team, and they will get in touch and assist." till today I'm still WAITING!! Your services as a company are truly PATHETIC!
212 replies
22 months ago
Extremely Poor Service!!!
We are still waiting for Vumatel to contact us to schedule an appointment with us and install fiber since we had made payment on the 27th of April 2024. I have been emailing your complaints department to have this sorted out but my last communication with Zoleka from Vumatel complaints department mentioned that Vumatel is waiting for the line to be cleared on the 14th of June 2024 then only after that we will have Vumatel to install fiber. On Friday morning the 14th of June I emailed Zoleka again with regards to this matter as a reminder but she has just ignored my emails till date I've done all the necessary precautions on my side and have been so patient with this whole thing cab Vumatel please contact me to schedule an appointment for fiber installation because I've paid already guys on the 27th of April 2024.
318 replies
23 months ago
Vumatel Bad Service!!!
Greetings My name is Mbali Keandile Zimu I made a payment on the 27th of April 2024 through Webafrica requesting for Vumatel wifi I've been following up since the month of April till date without any concrete feedback and no schedule installation from Vumatel. Webafrica has informed me that they are waiting on Vumatel to proceed in scheduling installation and making contact with me as they have updated the address on the system during the month of May 2024. Please can you let me know what is the hold up on your end because I've been following up but with no response from Vumatel side. I have different screenshots from Webafrica agents which have been shared with me showing me that they have changed the address and also them following up to the Vumatel planning team with countless emails this was shared via their WhatsApp platform. I've even emailed your complaints email address which I've received from the Webafrica agent yesterday but I have not received any response complaints@vumatel.co.za I've even went to the extend to make contact with Vumatel on the call center contact number 0107468862 but everytime when I'm holding my airtime gets finished because your agents also don't understand & don't know what the hold up is. Webafrica has also informed me this my line was supposed to have been line 2 when installation takes place but I'm still waiting it's been 1 month and starting another month now your services are very poor honestly speaking I'm not happy with your services as a customers. Please see below my details in case you might need them for verification purposes. Name & surname : Keandile Zimu Email address : wandile.zimu@pwc.com Address : 2569 Phaphamani Crescent Street Doornkop I look forward to hearing from you.
265 replies
25 months ago
FIX this NONSENSE URGENTLY!!
Attention Micheal Bruintjies Helpdesk Administrator from Nimble group my name is Wandile Zimu, I previously had an account with ABSA bank years back from now & had taken a loan way back in 2016. I was therefore handed over to you guys but however I managed to settle my account in 2018 & had sent you a settlement letter only to find out that this year Nimble Group has added my details on credit bureau with Trans Union & therefore I'm unable to apply for anything. I have tried making contact with Nimble Group with no success & have also logged a ticket through my e-mail with the settlement letter attached only to find out that your response is "Your ticket - Settlement letter - has been closed" with no other explanation to this & no other form of communication from Nimble Group!!!! Yesterday a consultant even called me & I had to explain this matter again for the 100 times now please can you guys remove my name from credit bureau and please contact me to let me know that this matter has been resolved I'm tired of this nonsense & running after Nimble Group to do their DAMN job properly!!!! This has caused constant fights & arguments with my wife please fix this issue as URGENTLY as you can!
169 replies
58 months ago
Bad Service ?
I got an email from a recruiter by the name of Norma. I did the first interview and was called in for a second interview of which I was perfectly fine to do. The second interview was done on the 15th of June 2021 and I have not received any form of communication from the recruiter. The last time I spoke to the recruiter she had informed me that I will receive communication from her but she has disappeared on me. I have tried calling the company several times and everytime I state who I am I'm being told that unfortunately Norma is not in the office or either working from home. I have also tried emailing Norma Banda twice to find out if there's been any feedback from her side but still have not received anything till date. Norma does not provide candidates with feedback regardless if you received the job or not but it's always good to hear from the recruiter on how things went from her side. Is this the way how Insphired Recruitment Solutions work is this how the company treats it's candidates because this is unacceptable.
106 replies
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1 Star
7 (100%)