EG
Erin G
Active since Aug 2014
4
Reviews
0
Industries
Reviews
4 reviews12 months ago
Athi is a shining light in customer service
Athi is a shining light in customer service. She helped me very efficiently with my questions and changes to my policy and also made me laugh several times. Five star service.
58 replies
18 months ago
GO GO Gorilla
I use these guys for all my clients moves. They are an honest, reliable, careful, friendly, efficient and hard working team. I have referred them to friends and colleagues many times and have gotten positive feedback from everyone who has used them :)
0 replies
26 months ago
No stars for customer service
I'm writing this review purely based on customer service as I have not received my order yet. I placed my order last week and was told by a sales assistant numerous times that I need to hurry and pay before 5pm that day as their sale was ending. At the time I appreciated that they were making sure I got the sale price. Looking at the website today, the sale is still on. I was also told that my order would be delivered the day after I made payment, which did not happen. On following up I was told it would arrive in the next 2 days. I waited... nothing came. I followed up at the end of the promised delivery day (Saturday) and heard back from them on the Monday telling me they promise it will be loaded onto the first truck. I then let my salesperson know that I was frustrated with the run around and asked that they please communicate if there would be another delay. They were defensive and a little argumentative and not acknowledging the previous promises made but agreed to let me know if the delivery would fall through again. Lo and behold, end of day rolls around and still no delivery and zero communication. I have now been promised delivery first thing tomorrow. Fingers crossed but won't hold my breath. I wish I could post screenshots of the whatsapp conversation wit the sales rep.
0 replies
59 months ago
Thanks getWorth!!
From start to finish the getWorth team was efficient, professional and above all, friendly! My sales rep was Jaydee and she made everything a breeze, along with Janine and Carlisle and I'm sure many others working behind the scenes. The whole process of trading in my previous vehicle and taking ownership of my new vehicle was opened and shut within one week. Great team and would definitely use their services again. I drove away with a massive grin on my face.
0 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)