getWorth
Verified Business
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, getWorth delivers a strong sales and purchase experience with consistent praise for named agents and a streamlined selling process, though after-sales support, vehicle quality, and complaint handling draw sharp criticism from a notable minority of buyers facing unresolved defects.
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 19m
TrustIndex
7.4
Ranking
#7
in Warranty & Service Plans
Reply Time
12h 52m
NPS Score
51
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 19m
Jun '25 - May '26
Based on recent customer reviews, getWorth delivers a strong sales and purchase experience with consistent praise for named agents and a streamlined selling process, though after-sales support, vehicle quality, and complaint handling draw sharp criticism from a notable minority of buyers facing unresolved defects.
getWorth's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Customers consistently praise the seamless selling process, fair offers exceeding competitor quotes, fast settlement, and the welcoming Richmond Park showroom. Named agents like Dirk, Andre, Donovan, and Carlisle receive repeated commendation for transparent and efficient handovers.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Had a pleasant experience purchasing and trading in vehicles at getWorth. The staff are friendly and professional, thank you to Gerhard, Austin and Donovan for the excellent service and going the extra mile. I'd highly recommend getWorth any day.
1 reviews | Active since Jan 2020
Had a pleasant experience purchasing and trading in vehicles at getWorth. The staff are friendly and professional, thank you to Gerhard, Austin and Donovan for the excellent service and going the extra mile. I'd highly recommend getWorth any day.
1 reviews | Active since Jan 2020
Fantastic experience with GetWorth - Andre was professional and efficient. The entire process, from inspection to final sale, was handled at home and completed within an hour. By far the best car selling platform I’ve used in South Africa. Would definitely recommend.
1 reviews | Active since Jan 2020
Fantastic experience with GetWorth - Andre was professional and efficient. The entire process, from inspection to final sale, was handled at home and completed within an hour. By far the best car selling platform I’ve used in South Africa. Would definitely recommend.
1 reviews | Active since Jan 2020
It was a great experience to sell a vehicle via getWorth. They were quick, efficient and professional. It was a pleasure dealing with them, from the office staff through to Andre (who did the inspection). I would have no hesitation in recommending them to anyone. Well done guys.
1 reviews | Active since Jan 2020
It was a great experience to sell a vehicle via getWorth. They were quick, efficient and professional. It was a pleasure dealing with them, from the office staff through to Andre (who did the inspection). I would have no hesitation in recommending them to anyone. Well done guys.
1 reviews | Active since Jan 2020
We recently looked at purchasing a Toyota Quantum from Get Worth Milnerton dealership. With a cash transaction and signed OTP, I was only waiting for the the sales person, Angelica, to confirm further instructions to finalise the deal. Only to receive an email notification that they sold the vehicle to another buyer, without explanation! I tried reaching out to Angelica and the dealership principle multiple times, with absolute zero response from them!!! They simply blocked my calls and not responding to any messages. This is totally unacceptable and unprofessional. How can you simply dump a client who has confirmed on a cash deal with a signed commitment??? These people have absolute zero moral compass and don't have the decency or professionalism to handle the situation. They simply ignored my existence! Be warned and stay clear of GET WORTH!
1 reviews | Active since Jan 2020
We recently looked at purchasing a Toyota Quantum from Get Worth Milnerton dealership. With a cash transaction and signed OTP, I was only waiting for the the sales person, Angelica, to confirm further instructions to finalise the deal. Only to receive an email notification that they sold the vehicle to another buyer, without explanation! I tried reaching out to Angelica and the dealership principle multiple times, with absolute zero response from them!!! They simply blocked my calls and not responding to any messages. This is totally unacceptable and unprofessional. How can you simply dump a client who has confirmed on a cash deal with a signed commitment??? These people have absolute zero moral compass and don't have the decency or professionalism to handle the situation. They simply ignored my existence! Be warned and stay clear of GET WORTH!
1 reviews | Active since Jan 2020
I had a fantastic experience buying my first car! Thank you so much @getworthza. Lorenzo was extremely helpful and knowledgeable. He made the process far less stressful and easier to navigate. I highly recommend @getworthza! 😀
1 reviews | Active since Jan 2020
I had a fantastic experience buying my first car! Thank you so much @getworthza. Lorenzo was extremely helpful and knowledgeable. He made the process far less stressful and easier to navigate. I highly recommend @getworthza! 😀
1 reviews | Active since Jan 2020
I accepted an offer on my low mileage 2021 Mercedes-Benz GLA 200 and submitted all the required documentation. I was subsequently contacted by a getWorth "inspector", who advised that he needed to conduct an inspection of the vehicle, and we agreed on an appointment. The "inspector" contacted me again prior to the appointment to ask whether the vehicle had the Progressive package or the base specification. I then shared the original tax invoice from Mercedes-Benz, which clearly reflects the Progressive specification as part of the full vehicle details. Despite this, the "inspector" advised that the vehicle is not a Progressive model, stating that this had apparently been confirmed by a Mercedes-Benz dealer. When I contacted Mercedes Benz Bedfordview they were kind enough to confirm in writing to me that the vehicle is indeed the Progressive line. I'm willing to share this correspondence. I then was contacted by a person from the getWorth office in Cape Town also trying to convince me that the vehicle Mercedes sold me is not the vehicle I have. They must be using amazingly advanced technology to be able to ascertain without viewing the vehicle. Previous reviews, indicates that many sellers appeared to have had positive experiences selling their vehicles to getWorth, which is why I initially chose to proceed with their offer. Unfortunately, my experience was different. From my perspective, it felt as though the process was designed to secure a commitment to the deal and then subsequently try to reduce the offered price without even inspecting the vehicle.
1 reviews | Active since Jan 2020
I accepted an offer on my low mileage 2021 Mercedes-Benz GLA 200 and submitted all the required documentation. I was subsequently contacted by a getWorth "inspector", who advised that he needed to conduct an inspection of the vehicle, and we agreed on an appointment. The "inspector" contacted me again prior to the appointment to ask whether the vehicle had the Progressive package or the base specification. I then shared the original tax invoice from Mercedes-Benz, which clearly reflects the Progressive specification as part of the full vehicle details. Despite this, the "inspector" advised that the vehicle is not a Progressive model, stating that this had apparently been confirmed by a Mercedes-Benz dealer. When I contacted Mercedes Benz Bedfordview they were kind enough to confirm in writing to me that the vehicle is indeed the Progressive line. I'm willing to share this correspondence. I then was contacted by a person from the getWorth office in Cape Town also trying to convince me that the vehicle Mercedes sold me is not the vehicle I have. They must be using amazingly advanced technology to be able to ascertain without viewing the vehicle. Previous reviews, indicates that many sellers appeared to have had positive experiences selling their vehicles to getWorth, which is why I initially chose to proceed with their offer. Unfortunately, my experience was different. From my perspective, it felt as though the process was designed to secure a commitment to the deal and then subsequently try to reduce the offered price without even inspecting the vehicle.
1 reviews | Active since Jan 2020
Excellent service from Michelle Williams and Carlyle the Assessor. Swift, efficient and professional. Would recommend and would return for more. Not to mention, free filter coffee haha
1 reviews | Active since Jan 2020
Excellent service from Michelle Williams and Carlyle the Assessor. Swift, efficient and professional. Would recommend and would return for more. Not to mention, free filter coffee haha
1 reviews | Active since Jan 2020
I recently sold my first vehicle through GetWorth and had a great experience. Dirk assisted me throughout the entire process and made everything so much easier. As it was my first time selling a vehicle, I had a lot of questions, but Dirk was always helpful, professional, and quick to respond. He guided me step by step and kept me informed during the whole process, which really gave me peace of mind. The process was smooth and transparent, and I truly appreciated the excellent service. Thank you to Dirk and the GetWorth team for making my first vehicle sale such a positive experience. I would definitely recommend GetWorth to anyone looking to sell their car in a simple and hassle-free way.
1 reviews | Active since Jan 2020
I recently sold my first vehicle through GetWorth and had a great experience. Dirk assisted me throughout the entire process and made everything so much easier. As it was my first time selling a vehicle, I had a lot of questions, but Dirk was always helpful, professional, and quick to respond. He guided me step by step and kept me informed during the whole process, which really gave me peace of mind. The process was smooth and transparent, and I truly appreciated the excellent service. Thank you to Dirk and the GetWorth team for making my first vehicle sale such a positive experience. I would definitely recommend GetWorth to anyone looking to sell their car in a simple and hassle-free way.
The most common complaint about getWorth, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. After-sales communication breaks down repeatedly once issues arise. Customers report being ignored, ghosted, and refused warranty support beyond the six-month CPA period. Aftersales managers fail to honour promised callbacks, forcing escalation to the Ombudsman.
getWorth scores 3.8 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Sales Process (4); their weakest is Communication (3.5). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
getWorth has a TrustIndex of 7.4 out of 10 on Hellopeter, based on 106 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 16 hours 19 min. Hellopeter has tracked getWorth across 1,117 total reviews. How is the TrustIndex calculated? →