Active since Aug 2014
The RapidTrim product has great marketing but 'literally' don't deliver. I have been waiting for what I assumed to be a, South African product to arrive in 14 working days. It has been longer than a month and yet to arrive. I have been receiving messages from their 'Chinese' courier company since 16th April that delivery would take place 48hrs. Today is 17th May, yet to arrive. It has been extremely disruptive, having to ensure I was home to receive the package. When continually emailing their customer care service - I get the same reply: "thank you for understanding and your patience. We are actively monitoring the status of your order." I was asked to contact the courier via WhatsApp and call with no answer (not sure how that was my responsibility). I have been asked to provide call logs to lay the refund case to the courier. It is not alot of money and sure I won't see the product or refund anytime soon. but this tedious process has really disappointed me and would not advise going down this looooong road.
Just ordered a meal from Uber Eats Burger King Somerset West that Driver said he dropped off and hasn't. Sent an image and wasn't there. Driver's phone is off 🤷🏼♀️ A bit upset to say the least.... Not happy at all.
Network went down yesterday. Called to report it. They said their is a tower done. Still no internet today. Call again, now am told it is my router and would call back, no contact. I need internet for work tomorrow and still no coverage. I don't think, this what is expected. Upset.
SCAM ALERT! I had a long-standing removals relationship with Fortune from BEF Logistics and Removals, 125 Sir Lowery Road, Woodstock and Philli, Cape Town, 082 051 4200/ 082 505 3382. I trustingly paid Fortune a deposit to assist me in my move to another city from Cape Town. He took my deposit and never arrived. I was so disappointed. I had urgently arrange for another removals company. He scammed me. Take care when using this company as you may also lose your deposit one day. I processed a transaction reversal with the bank but there was insufficient funds in his account. Very disappointed.
I am not one to complain BUT I actually feared for my life today. I went to get ice-cream at the drive thru and they ran out. I parked in the KFC parking lot to get ice cream at the petrol station next door. I noticed two vagrant elderly men who looked very hungry. I bought them sausage rolls and cool drinks. THEN a group of young vagrants, lead by what seemed to be a drunk man almost accosted me for money. I said ,sorry there is no more. I got into my car and they surrounded my car. The man pull the middle finger at me and banged on my window. I put my in gear and drove away safely. It is apauling. I noticed before I went to the petrol station, that same group of children, got onto a parked moped bike and it fell over with all it's contents. The owner was furious and shouted at them as they laughed. I want the owner and franchise to know that this specific KFC is a breeding ground for crime, drunks and fighting. On weekends and public holidays it is scary on that corner, with (illegal) beer bottles and brunk people everywhere. Glad I got out there safely. One day something bad is going to happen there that could have been avoided. Nothing will change. So scary that is what happens in an area of a national franchise. Sis. If that was my business I would hire more security staff to ensure safety of my patrons. I am not exaggerating, when I say that place is dangerous.
Dear PEP Home Table Bay Mall, I feel it necessary that you are made aware of the absolute lack of professionalism and customer service in your PEP Home store in Table Bay Mall, Saturday 2nd April at 3pm. Please note that I don't complain on here, unless absolutely necessary. Xolani was the cashier. She was out of her depth and had no clue of what she was doing. Arguing with shoppers who had asked simple requests regarding cellphone contracts and Paxi. She made error upon error and simply rude. It was clear she cannot do a simple cashier job. The que was so long and with the time delays, shoppers left their full trollies and walked one after another. There were two other staff members on the floor gossiping about how bad the PEP management are and they talk about lack of professionalism, infront of the customers, it was so awkward for us. I asked if they can help at the checkout desk. She said no, she's not a cashier. She can only wait till classes need to be wrapped. How on this modern 2022 earth of ours can you have 1 cashier on duty with two clearly disgruntled staff members displaying extreame distain for the PEP group - on the first Saturday (pay day) of the month at a major large mall. I am sure you don't mind a few trollies being abandoned but how many more will this Xolani upset?? To top it off I eventually got the correct size Paxi bag after having bubble wrap to wrap my item thrown at me (the lady behind me was witness to that), I went to MTN across the way and vented my absolute shock at what I witnessed. They laughed and said it is a regular occurrence at that store, nothing new. They asked me if it were a few regular names.....I said the lady was Xolani. I just feel that in our current financial climate you might need to address this situation.
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