LD
Lynn A
Active since Aug 2014
6
Reviews
0
Industries
Reviews
6 reviews15 months ago
excellent service and friendly staff
Dotsure has been an absolute life saver for me. I will highly recommend them to anyone. When I submit a claim, they pay extremely quickly.
53 replies
26 months ago
No follow up service
I recently had such a disappointing experience with Aston from Mend a pool. He started work at my house in March 2023 and took until Sep 2023 to complete the pool. It was an unnecessary long time and I was very frustrated with the slow progress. Most days he would drop off just one worker for the whole day. He quoted us to do the pool area, paving and fireplace. He then charged us extra for building another step due to the paving being higher but surely that should have been part of the quote. He also charged us for extras so the job cost way more than what he quoted us. Now 6 months after the completion of the pool the marbelite has started coming loose in one area. I messaged him today as I am very concerned about the fact that the pool is only 6 months old and the marbelite is coming loose. He was so abrupt and rude to me and told me the damage is from a pool floater and I must claim the damage from the pool floating company. I was very shocked at his reaction because he did not even have the decency to come and look and analyse the damage. He just readily blamed it on something else and did not even bother to come and see if maybe there was bad workmanship. I am still so surprised at his reaction towards me. He was defensive and accusing. I mentioned to him numerous times that the damage is on the step and the floater did not go anywhere on the step but he totally ignored that, just carried on denying that it was not his workmanship. So now I have a pool that is not even a year old and cost us a fortune to build and now I have to get someone else in to fix it. This is so wrong by all accounts that Aston does not take responsibility for this.
224 replies
27 months ago
MWEB bad service
I recently has such bad service from MWEB. We were moving premises and I notified them of the move. When we were in the new house I tried to phone MWEB to get connected. I held on for 40 minutes before a technical consultant answered the phone, after going through all the verifications he then said he needs to put me through to connects which took another 40 minutes wait. After going through all the varifications again he ask to hold as he need to go and confirm something. I held on for 15 minutes and then he put my call back into the waiting list. I was on the phone for an hour with no results. I was so frustrated and decided to cancel my contract as I cannot work with companies that do not care about their paying clients.
0 replies
34 months ago
Cruelty at Greenside Animal Hosiptal
I recently took my pup to the vet as she had a broken nail. The vet on duty just went ahead and pulled her nail out without sedating her or discussing it with me first. I heard her cry from the waiting room and she was very traumatised. The vet even left the nerve part of the nail attached so when she walked she would push on the nerve and be in agony. I feel very angry and upset that the vet did this. I find he was gruel to my dog. Vets should be kind and caring but he just janked her nail out it was torture as far as I am concerned. I will most definitely not use Greenside Animal Hospital ever again.
0 replies
37 months ago
excellent service
They are excellent and friendly. I got my claimed assessed within an hour of sending it to Dotsure. I would recommend Dotsure to anyone.
53 replies
131 months ago
Bad service, bad attitude, rip off, liar
I called Kevin and asked if his company does leak detections on pools. He said yes and sent technicians out to come and check. I showed them where I thought the leak was but they argued that it is not there and proceeded to replace a rubber seal in the pump. They charged me R950 and left. As I expected the pool still leaked. I phoned Kevin and told him the pool was still leaking he said he wld come out the very next day. HE NEVER DID COME AND HE DID NOT ANSWER ANY OF MY PHONE CALLS AGAIN. I tried numerous times to phone him but he just ignored my calls. I sent him sms's telling him that if he does not make right by me that I am going to post on \hello Peter"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1785310;877608;796909;14;2;0;1;0;0;2;NULL;NULL;NULL;15/07/27 15:55;15/07/27 14:23;CAT Shoe not suitable ;;Danie;0728933272 or 0823197940;Dear Sir/Madam<br> <br> On the 09/07/2015 my boyfriend went in to Tekkie Town to return his shoe as it was defective. He was told to fill out a customer complaint form which he did and was told that he would receive a response within 3 days. <br> <br> On the 15/07/2015 he called the store to find out if they had feedback and was told that the shoe was still at the store and hadn't been picked up. He spoke to a guy by the name of Peter. This now was 6 days later after having been told he would receive a response within 3 days. <br> <br> Up until today he received no response until he sent an email to the store and then received a call back to say that the shoe is ready to be picked up. First of all we don't even know whether the shoe was sent in and have no proof of the outcome thereof. Secondly he was told the response would be 3 days and he has waited for 3 weeks now which is totally unacceptable. <br> <br> We therefore demand a refund on this shoe as we have no idea where it has been. He is not happy with it and we were not told of the outcome. Its unacceptable that we have purchased a high end brand from a high end retailer and received such shocking service. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1785314;877611;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/27 15:21;15/07/27 14:30;LIES, LATE DELIVERY, SHOCKING SERVICE;8,91E+12;Numerous employees;724366734;I purchased the customized castle lager gift pack from NetFlorist on Tuesday the 21st of July and I specifically made sure after contacting them that I will receive the gift before the weeks end as it is for the persons birthday and i wont see him again after Sunday. They assured me that it would be delivered to me on Thursday the 23rd of August. On Thursday I tracked my order and saw the Item is not out on delivery yet so i contacted them, they assured me that they will be a little late and I can expect it on Friday the 24th of August. Friday comes same story no Delivery and no contact from netflorist. I called them late Friday and they assured me I will receive my order on Saturday at my House. Saturday came no delivery. I received my delivery Monday afternoon, thus Missing the Person Birthday and no I sit with a personalized 6 pack of Beer with a persons name on it that I will only again see in a years time. This is shocking service. Yet they claim on their website, \100% satisfaction guaranteed\"" and \""SA's largest sameday gift service\"" absolute rubbish. And no one even bothers to apologize or give a explanation what went wrong. """
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)