LP
Liezl P
Active since Sep 2014
3
Reviews
0
Industries
Reviews
3 reviews5 days ago
Horrific service
Exceptionally bad service from the start. Their sales department messed up solidly. I have now been battling with their technical department for a month getting absolutely nowhere. I have escalated problems right up to management
1 reply
136 months ago
STILL WAITING
In spite of many phone calls from me to Vodacom on average an hour a day and from your office to me VODACOM fail to rectify my account permanently. Every month you credit the account but the next month you debit the account with even more ILLEGALY! This month I refuse to pay it now you harass me 20 times a day with phone calls. THAT IS ILLEGAL and fail in customer service!
1 reply
136 months ago
DEMAND SERVICE
I have had 2 Top Up lines for more than 2 years. Vodacom has been unable to send me an account for many months. However as a set top up I continually paid the set amount as per the contract. Out of the blue in November you notified me via Voicemail it was R 22 short. No one not even your local Regional Manager could get to the bottom of where it came from. But you threatened to cut the line and I landed up paying it.<br> In January suddenly it was R 58 short. I queried this and you credited the account
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (66.66666666666667%)
1 Star
1 (33.333333333333336%)