Active since Sep 2014
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Lindie Swart/Juan Botha - Phoenix Realty/Phoenix Group
Phoenix Group Holdings/Phoenix Realty Please do not do business with Property Practitioner Lindie Swart and Juan Botha. Still awaiting a refund from them after many requests. Our tenant paid them our deposit, and this was never paid back to us - a year after their services was terminated. And now their emails are returning and not answering calls.
0 replies
5 months ago
SPARE PARTS ISSUES!
NOT IMPRESS WITH THE SERVICE AT ALL! I have informed the staff that this is for my parents, who are elderly and cannot drive without a spare wheel and rim, given the poor condition of our roads! I have been struggling since 25.09.2025 to get a spare rim for my dad's car. I was informed that all four rims on my dad's vehicle, plus the spare, will be replaced with new ones – because the BAIC X25 has been discontinued. This was their resolution after my first HELLO PETER review. This information was shared with me by Justin from the Roodepoort branch, the parts department. Last week, I was informed that he received only 4 rims. I told him I cannot accept only 4, as it means we will be left with the same issue – 4 of the same rims and a different spare. He said it will only be another 2 days, then we will have all the required rims. Now, another week has gone by again, and it's still not sorted. This is just ridiculous. The service is terrible!
0 replies
5 months ago
NO SERVICE FROM JRA! (Johannesburg Road Agency)
We've been reporting the damaged road on our daily commute since February 2025, but unfortunately, the issue remains unresolved. Despite multiple escalations through the call center team, numerous emails, WhatsApp messages, and phone calls, we've been met with empty promises and no tangible action. It's disheartening to feel like our concerns are being ignored, especially when there's no service to complain about in the first place. We urge immediate attention to this matter."
0 replies
6 months ago
MAJOR PARTS ISSUE!!
Parts are a major issue! I've been dealing with Justin at the Roodepoort branch, and he's been going above and beyond to get the correct rim for my parents' BAIC X25. However, it's been over a month now, and the problem persists. Unfortunately, Head Office has either sent the wrong part or given excuses. I'm really disappointed with the level of customer service I've experienced so far. I won't recommend this car to anyone!!!!
461 replies
62 months ago
NO FEEDBACK!!
Dear Absa, NO FEEDBACK!! - MORE THAN A MONTH - UNACCEPTABLE Still did not receive any feedback on my query: Re: 6uu5506839 [ ref:_00D1r1GluM._5005J9XzF7:ref ) Regards
56 replies
62 months ago
Unhappy!
Terrible service! My parents visited Randfontein Tambotie Mall branch twice in the last month to change their contact number and still does not receive any SMS when a transaction is done on their accounts. I've send an email to Absa yesterday. No response from them. My mom called the branch today in this regard, with no luck. This is unacceptable, my parents are both in their 70's and had to spend almost 3 hours at a time to stand in a queue and still a simple thing as this can not be sorted. Where is the service???
56 replies
64 months ago
ABSA - Not Happy!!!
Dear Absa, I am not a happy customer at ALL! I visited the branch, informed them I want this TAP option to be cancelled. Only to be advise they cannot cancel the option, but the will assure me the limit per day is only R200. There after I tested this - 2 payments on the same day went through R339.40 and R238.96 at 2 different stores - both times no pin was required and did not block as limit exceeded. This is a huge risk!!! I am now at the point to close my ABSA account completely. This TAP option was not even discussed with me as a client..
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (100%)