Active since Oct 2014
Phishing **** Phishing ****. Did not obtain consent to request credit report, but obtained it anyway. **** about interest rates being charged and advised that they represented the national credit regulator. Called financial freedom solutions and got the ncrdc3875 for freedom services. Call from 021 811 6882 and 021 016 7479
I am an uber regular even subscribed to uber one. However, I have been wrong for so many many trips. On the daily. How uber app works. Select journey from and too. Uber advertises a certain price. I either choose the ride in my budget or dont at all. I am sure everyone chooses a ride they can afford. We don't have unlimited funds else I could use a car of my own. Uber advertises the price. I accept what I can afford. Today I choose wait and save a I wait and no less than 15mins. While there are rides with a few rand difference 2 mins away. The trip chosen is 58. After the trip I get a receipt of 76. Now this has happened more than a dozen times. I book and pay what I am happy with and the middle of the night I see a whole lot of reversal done and money taken from my account. This is not on. I choose a service at a certain price and pay for it. Don't tell nonsense of the fair changed at the time. If the driver is slower penalize them. I only pay for what I use and what you advertise to me. I am much rather going to spend my thousands elsewhere. As I pay for the price advertised not what you decide without consulting me and then taking money from my account. I could always choose a service provider similar in price. But I was dumb to always go with you. You have gotten away with this far too long.
After an unauthorised transfer done 26/09 I consulted the bench-blueroute Tokai.spoke to Cindy.advised all funds transferred out of my account moments before after prior arrangement had been made with Ver-Tex(3rd party) on the 23/09/2015 and receiving a confirmation sms after a verbal discussion that I pay doing inter acc. Transfers.Cindy spoke to Georgina @Vertex and was promised proof be sent the same day 28/09 of this arrangement to release funds.Monday gone without feedback.Consulted Cindy on Tues29/09 and to my surprise nothing was actioned. Spoke to Georgina as well at the bank (blue route,Tokai) requested proof be sent to Cindy's email before I leave, I was then referred to Cindy's Team leader Miranda, who got an email as proof and this was to be referred to the relevant dept to release the funds.I was not able to pay as per the agreement due to funds being set off before it was paid on the confirmed date26/09. Its 06/10 and I still have no funds to pay debtors.The branch manager was also advised of the issue,who was @inquiries at the time. I enquired about debit returns(charges tht I wont be liable for) it is hence not my responsibility for barriers in communication .
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