LM
Luthando M
Active since Nov 2014
6
Reviews
0
Industries
Reviews
6 reviews2 weeks ago
Payment for excess refund is long overdue
I have not received my excess refund for an accident that occurred in 2012 which is long overdue. My ID number is 850805 6224 086.
28 replies
26 months ago
Replacement notebook not provided for more than a month yet monthly deductions are made
My name is Luthando Mehlomakulu (ID number: 850805 6224 086), cell number: 079 261 1712. I entered lease contract with Teljoy in January 2024 to be utilised for work purposes. Laptop did not function properly function first day I received and I returned it. Two monthly instalments were deducted even though had no notebook at use. To date have not received replacement notebook and puzzles me that there is no replacement notebook provided coz they kept on saying they returned it to manufacturer. They do not even inform me the specific date when the new replacement notebook will be delivered. The customer experience is appalling and has costed me opportunities as I depend on the notebook to retain my clients.
73 replies
29 months ago
Santam Insurance: - Claim: 300681334: Client: Luthando Mehlomakulu
My insurance is long overdue and I have submitted all required documents that are need including external investigations. Now I am being informed by another assessor to go the site where there was accident and as I was informed that all the information was obtained via my phone and also external investigator. I am currently have no chance to go to the site as I dont have a car and the place visible in accident report. The claim was supposed to be finalised by 07 December 2023 and now they want to see the location which they can go by themselves and check where I had accident. My details are as follows: Claim number: 300681334 Client name: Luthando Mehlomakulu
152 replies
30 months ago
They promptly respon...
They promptly responded to my query and managed to resolved it immediately.
93 replies
37 months ago
Approval of car insurance claim over due
Since my car was in an accident from 26th of March until to date have not got straight response for approval. One assessor to another and the process is quite slow. Seems the intention is to reject the clam.
70 replies
64 months ago
Slow process and miscommunication on Insurance Claim
My name is Luthando Mehlomakulu and I have insurance policy with MiWay. I have submitted a claim on 25th of December 2020. I have been requested to send numerous documents including accident report, settlement letter and opy of the license of the car. or the past two weeks I have not been receiving any communication about my car and the insurance is still having my car. My claim number is C1284499 and Policy 5953492. My claim has been assigned to the follong MiWay personnel: Hlulani B and Mzwakhe
74 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)