JS
JT S
Active since Nov 2014
3
Reviews
0
Industries
Reviews
3 reviews116 months ago
Pathetic
<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">It's now been three days since my electricity has been disconnected.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I've made payment on Thursday at 12h00 and was assured that my electricity would be reconnected by the Thursday evening. <br />It's now Saturday morning and my electricity has still not been reconnected. I have a 2 month old baby that is been severely affected by the electricity not been reconnected.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">When i enquired why i wasn't contacted regarding the disconnection. I was just told sorry they had an incorrect contact number for me (the person that took my details, uploaded it to the system incorrectly)</p>
0 replies
116 months ago
No Service
<p>I took my handset in for repairs on the 12/07/2016. Cracked screen and touch not working, Job Number: ********** 8. After numerous unsuccessful calls I then eventually resorted to emailing, I got a response on 2016/08/02, very apologetic about the delayed response and that the store was having trouble with their landlines. On the same day dd 2016/08/02, I was advised that the device was ready for collection, however when I wanted to collect the device I learnt that the device was never repaired even after I clearly communicated and instructed Vodacom to go ahead with the repairs. Today dd 2016/09/26, more than 2months since requesting to have my handset repaired, I again got an apology from Vodacom about the delay and that no action was ever taken to repair the device. So for the past 3 months I've been paying my 2 contracts with no handset device at my disposal.</p>
106 replies
136 months ago
No Contact Info to Redeem voucher
I bought some canvas prints as a wedding gift to my wife on Groupon to the value of R1000. I missed the expiry date by one day due to no contact details provided to redeem the vouchers that I purchased. I gave all the relevant reference numbers when I followed up however I was told that nothing could be done because I missed the cut off date.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)