GL
Gavin R
Active since Nov 2014
2
Reviews
0
Industries
Reviews
2 reviews51 months ago
Beekman Canopy Damaged my car and the Canopy
Bought a Beekman canopy in Sept 2021. Fitment was conducted and handed over to me. About a month later I noticed that on the corner of my cab there was paint that was peeling off. On closer inspection I noted there was a dent on both passenger and drivers side on the rear of the cab. There is no possible way that the damage could have occurred with the canopy fitted. I raised this with Beekman and they denied all wrong doing say the canopy is in perfect condition. I then took the canopy to many industry experts such as panel beaters and dealers and the all agreed the damage was a result of the canopy fitment. In fact they pointed out maybe 20 issues inside the canopy where repairs had taken place to fit the damaged canopy and hide the damage from the casual observer. I wrote a report around and submitted this to Beekman who has agreed the canopy now is in a terrible state but still claims this is due to transportation of the canopy to the fitment center, which is rubbish as the damage is on the upper level of the shelf and not on the underside of the shelf. Beekman refuses to acknowledge that the product they fitted was damaged and inferior and that the fitment process damaged my car despite a report and evidence submitted the is clear as daylight. Their workmanship is poor. I have been dealing with Beekman now since 10 November 2021 trying to resolve this and all they do is play cat and mouse and make excuses when they get caught out.
0 replies
74 months ago
Vodacom has awful response times.
I have Vodacom FTTH, and I work from home so internet is crucial to my business. If the fibre fails for whatever reason, Vodacom takes 24-36 business hours to respond on2nd tier response. That is if rebooting the router does not work, the technical will call you back in 3-4.5 days. This I have experienced now first hand 3 times. Further if you want to upgrade to FTTB the response is exactly the same! How can we run a business from home without connectivity for 3-4.5 days. I will have to say the agent did try their best to solve the problem and even offered air time to a Vodacom phone only (which I don't have. To day was VAT submission date and SARS has offered no leniency on VAT submissions and the fibre failed today at +-9:00 am. I spent the next 2 hours try to get hold of Vodacom and get a response.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)