MS
Malcolm S
Active since Nov 2014
2
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0
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Reviews
2 reviews23 months ago
Cannot get them to come out and fix the slope of all my gutters
Gutter Friends came out and installed gutters on my house. At their request I paid a deposit to secure them coming out and wanted to hold back the last bit until the job was finished satisfactorily. They pressured me into paying the last big which I did. Not one of my gutters flows the right way towards the downpipe. Every single one has water pooling and leaking out the seams. I emailed to ask them to come out, and they said they would, and it took about 6 more emails to get them to commit to a date. That date came and passed without them coming out and not even a phone call or message from them to apologise or reschedule. I will now pay another company to come out and fix their work. Would not recommend them.
53 replies
129 months ago
Robbing customers blind & poor service
It's not the first time that I've been furnished with a ridiculous data charge on my post-paid Cell C account. Thousands of rands, yet I am very cautious (and IT wise) about what downloads happen on my phone. On a previous complaint I wanted a breakdown of exactly what utilised my data and was told it could only happen after the billing cycle, yet nobody followed up or even cared. Why would they when they're fleecing customers left right and centre?<br> <br> This month, another bill of a few thousand rands to which I wrote an online complaint. After about 4 days someone actually bothered to call me - I know, surprising right? The trouble is, Cell C calls you, on your mobile phone, which you answer with your name, then they proceed to ask you about 8 security questions. My word, how frustrating. Not even my bank asks me so many questions. This when someone gaining unauthorised access to my bank account has the potential to bankrupt me. <br> <br> When you call someone on their mobile and they answer it with their name, it's quite likely to be them. A revelation, I know. I hope this little insight has been of value and you can use it to save some poor soul from slitting their wrists in frustration.
75 replies
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