SM
Shaun M
Active since Dec 2014
2
Reviews
0
Industries
Reviews
2 reviews38 months ago
Repeatedly good service
Have been using Drain Surgeon for years, & they are always consistent with their great service
53 replies
40 months ago
STRATEGIC INSURANCE SYTEMS: WORST INSURER/UNDERWRITER USING OLD MUTUAL'S NAME TO 'PRETEND' TO INSURE YOU - WHEN YOU CLAIM YOU WILL FIND THEY ACTUALLY DON'T!
SIS is a unscrupulous underwriter using the banner of Old Mutual to gain business & then when you have a legitimate claim they try to pay as little as possible! In Dec 2021 we had a claim on the Houseowners section of our policy, for damages caused by a burst pipe. After more than a year SIS refuses to pay the full amount of around R450,000 offering a settlement of only R150,000. They use semantics for reasons & trump up ridiculous excuses not to pay. Allen McDonogh, the decision maker at SIS refuses to take a call, meet or answer any emails. To date Old Mutual refuses to help - even although this is done under their banner/name. To add insult to injury, when we place a lot of pressure with constant phone calls, SIS simply cancels our policy. This is done in a coercive effort to get you to accept their 30% settlement offer. The irregular cancellations lists patently absurd reasons: like that the house has sandstone foundations (which is clearly covered in the policy wording) & reasons that are damages from the claimable event itself i.e. you have a claimable event & then we cancel your policy after failing to pay your claim because of said event! DO NOT TAKE ANY INSURANCE ASSOCIATED WITH SIS - YOU WILL BE SORRY!
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)