FP
Fiona P
Active since Dec 2014
10
Reviews
0
Industries
Reviews
10 reviews9 months ago
Delay tactics in paying out Dread Disease Claim
Disgusting service from 1Life on dread disease claim. My husband was diagnosed with stage 3 cancer after an emergency operation on the 7th July. After which we found out that he has stage 3 cancer. I submitted all of the documents for the dread disease claim on the 17th July and to date we have not received any feedback. We are constantly following up and they always have another excuse. We have never missed a payment on our policy and now we are personally having to make oncology payments due to their lack of urgency in processing our claim. It is utterly disgusting that they are playing with a person's life. It always seems the same story. They are happy to take your money, but delay when they need to pay out. Unacceptable!!
0 replies
13 months ago
Excellent Service and Price
We ordered 2 security gates from Robodoor. Their pricing was super competitive and they were 100% on time with the installation. The green team came out to us and they were professional, friendly and efficient. Highly recommended for anyone looking for security gates. 10 out of 10 for this team.
1 reply
21 months ago
Zarina Hartley was s...
Zarina Hartley was super friendly and efficient in sorting out my query 😎
1 reply
33 months ago
****, ****, ****!!!
****, ****, ****!!! Ordered shoes and paid on order with express shipping. No feedback, no shoes and we are three weeks down the line. I have sent several emails and no response. They do not have a telephone number so basically I just lost R2K on nothing. Do not EVER purchase from this company or you are throwing your money away.
0 replies
56 months ago
Excellent Service yet again!
I would like to thank Lufuno for her outstanding service in helping me get my new cards activated and claims loaded. Always such a pleasure dealing with Oneplan. They are always professional and efficient. Highly recommended.
1 reply
61 months ago
Thanks for all your best efforts
Thanks to the team at Cradle Vet for all they tried to do to save our pup Diesel. I know that the prognosis was bleak from when we brought him in, but we appreciate all the efforts that you put into trying to save him. We are heartbroken that he didn't make it, but appreciate all the communication and support from everyone in your team. You kept us constantly up to date on his progress and immediately let us know when his little heart couldn't hold out any longer. Despite our loss, you will definitely see us again for all our other pups. Thanks again for all you tried to do to help us. Diesel will forever be a part of our family.
0 replies
63 months ago
Outstanding Service Once Again!!
I would like to thank Karabo Malefetsane for her outstanding service once again. Being a OnePlan member for the past couple of years, I can honestly say that they are the most helpful team and always attend to our enquiries immediately. They explain things clearly so we always know where we stand, and so far the benefits have been fantastic. Thanks again Karabo - you always make it so easy for us to deal with you. Definitely recommended as a strong alternative to ghastly overpriced medical aids.
2 replies
65 months ago
Amazing Service
Thanks so much to Clinton from the Mantality team for the easiest replacement of a damaged product that I have ever experienced. You guys are just amazing and I will certainly refer everyone I know to your website. Thanks again guys - You Rock!
0 replies
69 months ago
No Response to Several Contact Attempts
Hi have been trying for days to reach someone via phone and email regarding a replacement charger for my son's Mudslinger GoSmart Explorer, to no avail. We have tried the store where we purchased the item and they do not provide chargers on their own. This is a high voltage charger so we can't just buy one over the internet. I have called several times and sent emails and nobody responds. This s****** is really expensive and is literally unusable without the charger. I just need someone to contact me and tell me where I can purchase a new charger. With this type of service, I really hope that other people don't waste their money on something so expensive that you can't keep running.
0 replies
135 months ago
Unacceptable Service
I wish I had checked this site before moving my Adwords business over to Truden. <br> <br> At the end of March, I moved over my Adwords business to Truden. Biggest mistake I have ever made! After allegedly setting up our account, they mistakenly forgot to activate my campaigns. As the biggest generator of leads for my business, I was wondering why the leads had dropped off, only to find out last week, that it was an oversight on their side. After making a huge fuss, they sorted it out, however that does not help that we have potentially lost a month's worth of leads. <br> <br> I checked again today, and we still are not appearing when we do Google searches. I once again brought this up with them and there is all sorts of reasons, which make no sense, as we never had any of these problems before. <br> <br> I have now requested that they cancel my account, and I am moving back to my previous service provider. <br> <br> I will never deal with Truden again. It seems that I am just a number to them, and if they can't value my business as much as I do, then they are not the right company for me.
0 replies
Review Distribution
5 Star
6 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
3 (30%)