MV
Marnia D
Active since Dec 2014
5
Reviews
0
Industries
Reviews
5 reviews10 months ago
🚨 Extremely Disappointed with WeBuyCars 🚨
I’m writing this out of sheer frustration and disappointment following a repeatedly poor experience with @WeBuyCars_SA. First, we trusted a Platinum Dekra report when purchasing a Ford Kuga — only to end up with serious issues that should never have passed inspection. After giving the company the opportunity to rectify the situation, we decided to try again... and regrettably purchased an Audi from them. Same story. Same problems. As of today, we are stranded with one vehicle, and my fiancé — who just started a new job — has missed more days than he’s worked in the last two weeks. This situation is causing us real financial and emotional strain. Worse still: We returned the Audi to WeBuyCars on Thursday, 5 June after it was confirmed that the vehicle was not roadworthy and would require unreasonably high repair costs. Yet, I have: Paid in full for a vehicle I no longer have Received no refund, and Had zero meaningful communication from their side We were promised this would be resolved within 48 hours. It’s now been over 120 hours, and we are still waiting. This is not just a customer service failure — it’s unacceptable business practice. If this can’t be resolved immediately, I urge WeBuyCars to escalate this to someone who can take real action. 🔁 Please share if you believe consumers deserve honesty, accountability, and transparency when buying vehicles. 🛑 And if you're considering a vehicle from WeBuyCars, think twice — and double-check that Dekra report. #WeBuyCars #ConsumerRights #CustomerServiceFail #DekraReport #AccountabilityNow
159 replies
13 months ago
FORD CREDIT - SUNDRY ITEM CHARGES TO THE VALUE OF 50K????
I went on to debt review in 2023 but purchased my car in Feb 2021 and finance went through ford credit. I wanted to settle my car recently as my company was going to provide me with a company car and came to the realization upon in depth viewing of my statements after I found out that the settlement on my car has only decreased by R50 000 from December 2022. I noticed Sundry item charges added to my statements from the period of November 2021 to February 2023 occurring almost every second month. Some amounts are even as high as R8600 per month the total Value of those amounts are R43658.88 additional when the debt review company took over an additional R59 030.77 was added, that I will take up with the debt review company. Initial purchase of my car was R409 636.74 and interest was R101 285.16. Now as per statement the capital value of my car shows R443 314.87 and interest show R203 974.81. On top of that upon spending an hour and 20min on the phone with a consultant asking what the Sundry items are for he kept on going back to payments missed of which I have proof that the debit orders went off my account and not giving me answers on the the initial Sundry Item question, these payments have not been allocated. I have sent through again all the statements that shows those two payments that the consultant referred to has however gone off. The other two non payments that he referred to was when I joined debt review, which I will also sort out with the debt review company. Most shockingly is when our call initiated with the consultant he said that I was in the green with payments. I want answers on these Sundry item charges and have been waiting two days now just for a simple answer/explanation. This can absolutely not be because of the fluctuating interest rate and inflation for a period of 15 Months, where the interest rate was never more that 9.01% in that period!
53 replies
13 months ago
SUNDRY ITEMS CHARGES TO THE VALUE OF 50K FOR WHAT???
I went on to debt review in 2023 but purchased my car in Feb 2021 and finance went through ford credit. I wanted to settle my car recently as my company was going to provide me with a company car and came to the realization upon in depth viewing of my statements after I found out that the settlement on my car has only decreased by R50 000 from December 2022. I noticed Sundry item charges added to my statements from the period of November 2021 to February 2023 occurring almost every second month. Some amounts are even as high as R8600 per month the total Value of those amounts are R43658.88 additional when the debt review company took over an additional R59 030.77 was added, that I will take up with the debt review company. Initial purchase of my car was R409 636.74 and interest was R101 285.16. Now as per statement the capital value of my car shows R443 314.87 and interest show R203 974.81. On top of that upon spending an hour and 20min on the phone with a consultant asking what the Sundry items are for he kept on going back to payments missed of which I have proof that the debit orders went off my account and not giving me answers on the the initial Sundry Item question, these payments have not been allocated. I have sent through again all the statements that shows those two payments that the consultant referred to has however gone off. The other two non payments that he referred to was when I joined debt review, which I will also sort out with the debt review company. Most shockingly is when our call initiated with the consultant he said that I was in the green with payments. I want answers on these Sundry item charges and have been waiting two days now just for a simple answer/explanation. This can absolutely not be because of the fluctuating interest rate and inflation for a period of 15 Months, where the interest rate was never more that 9.01% in that period!
0 replies
34 months ago
Ridiculous!!!!!!!
Good day, So week two now without internet as there was mutliple issues with regards to communication between Metro vibre and yourself VOX. Have never experienced such bad service from VOX before! Metro fibre has installed the box 3 days ago and a email was received to confirm installation but since then have had no feedback. I then decided to use my previous router mikrotik which ran through VOX at my previous residence and have it configured so that we can just have internet access as we are spending a hell of a lot of money on data. Had it configured but still no access to internet, spending almost 3 hrs on the phone being transferred from one department to the other and then having calls dropped is ridiculous! This is becoming a huge issue for me! I want this sorted ASAP!
120 replies
49 months ago
Great Service!
Well done to the guys from MM5. Had a pleasant experience yesterday. The showroom is neat and clean. You can see these guys have a passion. I would highly recommend MitMak.
53 replies
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1 Star
4 (80%)