Craig P's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

CP

Craig P

Active since Dec 2014

6

Reviews

0

Industries

Reviews

6 reviews

3 months ago

From 10-Year Regular to Never Again: ******* Card Policies & Zero Loyalty

I have been a loyal supporter of Pizza Perfect Equestria for almost a decade, ordering from them 1 to 3 times every single week. Since its inception, my go-to has always been their foldover — it’s a quick, cheap, R36 meal that offered great value. Today, that decade of customer loyalty meant absolutely nothing. When I went to pay for my R36 order, I was flatly told that they "don't allow card swipes for under R50." To force a customer to buy more items just to meet an arbitrary, self-imposed limit is incredibly cheap. More importantly, this practice is entirely *******. Under the Consumer Protection Act and the regulations set by the Payments Association of South Africa (PASA), merchants are strictly prohibited from imposing minimum card spend amounts or penalising customers for paying digitally. Bank transaction fees are a standard cost of doing business, not an excuse to ****** an extra R14 out of a regular customer. It is pathetic that a business would rather lose a 10-year, multi-visit-a-week customer over a card transaction fee on a R36 foldover. If you don't carry cash, don't bother coming here—they’d rather break merchant rules and alienate their regulars than process a legal card payment. Unacceptable service. I won't be back.

0 replies

5 months ago

Old Mutual ignores formal instructions and takes R2,313 from family in distress

I have been a loyal Old Mutual client since 2018, paying into my Greenlight policies (***3/LSD/2 and ***3/LSFE/1) for seven years. On 2 February 2026, I provided formal notice (Tracking CCCCR***0) that I required a 6-month Premium Holiday due to financial distress. Despite following their escalation process and receiving a formal complaint reference (CMPLNTS***2) on February 17th, Old Mutual has demonstrated complete administrative incompetence. Instead of actioning the holiday as requested, they "referred" the matter internally and then proceeded to unauthorizedly debit my account for R2,300 on March 3rd. They have taken money meant for essential household needs, despite being given nearly a full month's notice to stop the debit. The "Premium Management" team has ignored every email, and their service levels are nonexistent. Old Mutual: You have 24 hours to confirm the reversal of this R2,313 and the activation of my 6-month Premium Holiday. I have already prepared my filing for the National Financial Ombud (NFO) and will not allow you to ignore my contractual rights under Section 6a of my policy while my family suffers the consequences of your negligence.

1 reply

39 months ago

Had an issue with the loyalty system from Adumo and their technician, Arry, was very helpful in resolving the matter

Had an issue with the loyalty system from Adumo and their technician, Arry, was very helpful in resolving the matter. Vaper's Corner Equestria

0 replies

39 months ago

Perfectly happy with the level of service by both Adumo and my account manager Brandon Bezuidenhout

Perfectly happy with the level of service by both Adumo and my account manager Brandon Bezuidenhout. Any issues get resolved quickly.

2 replies

61 months ago

Vaper's Corner Equestria

Arri was helpful and assisted us in a most professional manner. I would recommend their services to anyone.

0 replies

Coca-Cola South Africa

139 months ago

No communication to customer.

I work as a manager of a corporate Liquor City liquor store and have been supplied by CCSB. For the past 2 weeks (since 04/03/2015) I've been placing orders but received no deliveries. Finally, after the rep returns after leave I'm informed (on 17/03/2015) that my account has been blocked and I now have to call H.O to sort it out.<br> <br> Upon hearing the news I immediately attempt to contact the CCSB accounts dept. I use the word \attempt"cause"

1 reply

Review Distribution

5 Star

3 (50%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (16.7%)

1 Star

2 (33.3%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy