JA
jacqueline A
Active since Jan 2015
3
Reviews
0
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Reviews
3 reviews25 months ago
Mr Delivery, is that how you treat your loyal clients?
I ordered groceries to the value of over R300, on their app yesterday. My order was canceled by Ferndale Pick n Pay, for what reason i don't know. The money went off my account, and since yesterday i have been battling to get my money back. A very helpful agent, Azied, issued a coupon for me to use on the app valid only for yesterday, and it doesn't work. I just want my money back to buy groceries! That's all...... Please help....
106 replies
28 months ago
Wifi reconnect.
So a few weeks ago, i wrote a review on Herilink SA, i was very disappointed in the way they handled my reconnection at my new home. Precious from Herilink took over my complaint, and i cannot stop smiling! Precious kept me in the loop of how my reconnection would be handled, She arranged with the TITC team to reconnect my wifi before they closed, and between the TITC team, and Precious, i cannot say thank you enough. Well done.
0 replies
29 months ago
Herilink no man is this how you treat your loyal clients?
Herilink Sa...... So here's my story.... Moving next week,and want to re connect my wifi at my new home. Easy peasy right? With Herilink? WRONG! First they disconnect my service prematurely. Then more havoc, i was told technicians need to re connect my wifi manually at my new home. I arrange for an elderly family member to be present next week to accommodate the technicians.Then i get called, advising me that the technicians can do the re connection remotely because everything that's needed for wifi is already at the new home. I cancel my family member..... Get called again... Guess what? The technicians have to do the re connection manually again... Are you confused yet? Believe me i am....and all i need is wifi by next week.....
129 replies
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