Active since Jan 2015
Very disappointing service received from the Richards Bay branch. I wanted to ourchase a pair of shoes qhich had been displayed on the shelf. Upon reaching the register I was told by the cashier that she doesn't know who put those shoes on the shelf because they were the last stock and she couldn't give me a price on them. I was instantly annoyed and then she reluctantly said that she could take a picture and send it to another store to get the price but it could take up to half an hour! Very sad as I frequently visit and make purchases from this store. The staff member was also wearing her name tag the wrong way around so I could not see her name. No concern for the sale which could have been made or for assisting the client! Pathetic!
Would just like to say a HUGE thank you to the staff from The Range driving range in Pennington for the wonderful service we received. Such friendly staff all willing to assist and the food was great! What a pleasant experience!
In our office we use DHL services on a daily basis and I have the pleasure of dealing with Piwa who attends to the collections from our office, and Siya who arranges deliveries to our office on our behalf. These 2 gentlemen are such a pleasure to work with. Always friendly, willing to assist and very professional. In a country where bad service seems to be the accepted norm, it is a breath of fresh air to deal with these friendly men and they deserved to be acknowledged for their efforts.