Active since Jan 2015
Alpha Metering – Bully Tactics I was recently involved in a transaction where Alpha Metering provided electricity services. Despite multiple requests to amend the account to reflect the actual amount owed, the company insisted on payment for an additional three months with interest that were not due. To enforce their position, electricity to the property was disconnected. Both staff and management maintained that the full amount—including the disputed three months and added interest—had to be paid before reconnection would be considered. It’s unacceptable that a company can use access to basic services as a means to bully consumers into submission, especially when there is substantial evidence proving the amounts in question are not owed.
I highly recommend Cheryl Redl from Oh Yes Properties. She provided prompt and professional service, always addressing my needs with a friendly attitude. Cheryl went above and beyond throughout the process, ensuring I supported and informed. Well Done!
@Veronica Maritz Thanks for speedy and effective service. Working with you is an absolute pleasure!