Angor Property Specialists - Property Management
Verified Business
Angor Property Specialists - Property Management
Verified Business
49 Reviews (last 12 months)
Responds in 13 hours 59 min
AI Review Summary
Based on recent customer reviews, Angor Property Specialists receives overwhelmingly negative feedback centred on poor communication, unanswered emails and phone calls, and mismanagement of levy payments and utility accounts. Homeowners and transferring attorneys report prolonged delays, unresolved queries, and a lack of accountability. Several reviewers cite governance failures, inaccurate billing, and threats of debt collection despite timely payments. However, a notable minority praise individual staff members such as Samantha Govender, Kgomotso T, and Melani van Niekerk for professional, responsive, and compassionate service that resolves issues efficiently.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Real Estate
13 hours 59 minutesAverage Time To Reply
-50 NPSRecommended: Unlikely
Replied to 91% of negative reviews
Typically takes less than 14 hours 36 min to reply
TrustIndex
0
Score
Ranking
#5
in Real Estate
Avg Reply
13 hours 59 minutes
NPS Score
-50
Recommended: Unlikely
Replied to 91% of negative reviews
Typically takes less than 14 hours 36 min to reply
Review Distribution
2.1|49 Reviews
May '25 - Apr '26
5(28.9%)
4(2.2%)
3(0%)
2(2.2%)
1(66.7%)
5(28.9%)
4(2.2%)
3(0%)
2(2.2%)
1(66.7%)
Frequently Asked Questions About Angor Property Specialists - Property Management
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (49)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
LS
Lameck S
1 reviews | Active since Jan 2020
11 Mar 2026, 11:39
Good Customer Care From Aneeqah
I would like to single out Aneeqah Cameron for speedily and professionally solving my query within an hour, which other four consultant advisors had failed to resolve from 19 February to 9 March 2026. Not only did she resolve the issue but took it upon herself to ring me back immediately to inform me of the positive outcome plus send a follow-up email.
Helpful (0)
|Replies (0)LS
Lameck S
1 reviews | Active since Jan 2020
11 Mar 2026, 11:39
Good Customer Care From Aneeqah
I would like to single out Aneeqah Cameron for speedily and professionally solving my query within an hour, which other four consultant advisors had failed to resolve from 19 February to 9 March 2026. Not only did she resolve the issue but took it upon herself to ring me back immediately to inform me of the positive outcome plus send a follow-up email.
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Replies (0)BT
Basetsana T
1 reviews | Active since Jan 2020
11 Mar 2026, 11:00
No AGM since 2024!
We as the owners of Masingita Viilage have not had an AGM since 1 October 2024 and our financial documents have not been updated since 2023. We have sent countless email requests yet the trustees keep saying that Oscar has advised that he is still putting our financial statements together. This is a huge concern. By law, we need an AGM annually. We have lots of pressing matters to discuss. We have 25% of owners (there is proof of votes) who have requested for a SGM to which the trustees are aware of. And again, we have been told Angor is working on this. We have sent email and have no response. The trustees have been given 14 days to respond (due date is 19 March 2026) with a time and date to the SGM, waiting any longer is no longer acceptable. This review is our last attempt to getting a response
Helpful (0)
|Replies (0)BT
Basetsana T
1 reviews | Active since Jan 2020
11 Mar 2026, 11:00
No AGM since 2024!
We as the owners of Masingita Viilage have not had an AGM since 1 October 2024 and our financial documents have not been updated since 2023. We have sent countless email requests yet the trustees keep saying that Oscar has advised that he is still putting our financial statements together. This is a huge concern. By law, we need an AGM annually. We have lots of pressing matters to discuss. We have 25% of owners (there is proof of votes) who have requested for a SGM to which the trustees are aware of. And again, we have been told Angor is working on this. We have sent email and have no response. The trustees have been given 14 days to respond (due date is 19 March 2026) with a time and date to the SGM, waiting any longer is no longer acceptable. This review is our last attempt to getting a response
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Replies (0)HB
Heidi B
1 reviews | Active since Jan 2020
27 Feb 2026, 07:05
No communication in 2.5 months re appointment of external Trustee
I own a unit in a sectional title complex where Angor is the MA. In December the Body Corporate elected to appoint a Executive or external Trustee to run the complex. It is now the end of February, we have had no communication from the MA in 2,5 months to advise progress, nor has the external party been appointed. How is this even possible that we are at Angors mercy that does not give a hoot about the complex. They have demonstrated this on many occasions i.e. when our electricity got cut off due to them not paying the COJ on tile in line with a payment arrangement we had. Please don't use Angor. There is absolutely no oversight. They do as they please.
Helpful (0)
|Replies (0)HB
Heidi B
1 reviews | Active since Jan 2020
27 Feb 2026, 07:05
No communication in 2.5 months re appointment of external Trustee
I own a unit in a sectional title complex where Angor is the MA. In December the Body Corporate elected to appoint a Executive or external Trustee to run the complex. It is now the end of February, we have had no communication from the MA in 2,5 months to advise progress, nor has the external party been appointed. How is this even possible that we are at Angors mercy that does not give a hoot about the complex. They have demonstrated this on many occasions i.e. when our electricity got cut off due to them not paying the COJ on tile in line with a payment arrangement we had. Please don't use Angor. There is absolutely no oversight. They do as they please.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 11:23
Great customer service experience
I’d like to commend Kgomotso T for the excellent service I received. She handled my call with a friendly, polite, and professional attitude and was genuinely willing to assist—which is something you don’t always come across these days. After our telephonic discussion, I sent a follow-up email, and she resolved the issue in no time. It was a smooth and pleasant experience from start to finish. Thank you, Kgomotso, for your efficiency and great customer service.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 11:23
Great customer service experience
I’d like to commend Kgomotso T for the excellent service I received. She handled my call with a friendly, polite, and professional attitude and was genuinely willing to assist—which is something you don’t always come across these days. After our telephonic discussion, I sent a follow-up email, and she resolved the issue in no time. It was a smooth and pleasant experience from start to finish. Thank you, Kgomotso, for your efficiency and great customer service.
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Replies (0)ZN
Zoleka N
1 reviews | Active since Jan 2020
10 Feb 2026, 11:00
Bad service
I'm a client for unit 23 stonehaven I have never seen such honestly never buy a property that is managed by this people they very worse I been sending emails regarding my payment to be allocated to ISwitch or advise I Switch to clear the arrears for then to just send that email it took them days even today yooo no please to new developers kindly or please don't use this company for any business ayi shem nazenamosha umuntu
Helpful (0)
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Zoleka N
1 reviews | Active since Jan 2020
10 Feb 2026, 11:00
Bad service
I'm a client for unit 23 stonehaven I have never seen such honestly never buy a property that is managed by this people they very worse I been sending emails regarding my payment to be allocated to ISwitch or advise I Switch to clear the arrears for then to just send that email it took them days even today yooo no please to new developers kindly or please don't use this company for any business ayi shem nazenamosha umuntu
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Replies (0)PW
Prometha W
1 reviews | Active since Jan 2020
3 Feb 2026, 15:41
Tell me lies
Look at how they lie when they get caught - No letter was ever brought to my attention regarding the harassing conduct by another tenent - The cat issue has been ongoing since July 2025 - They send 2 letters on the 11 Aug 25 and the 26th Jan 26 - No change, there are cats messing and soiling on my stairs still - They encouraging me to continue reporting but the managing agent they chose at Renprop is ignoring messages and their own agent whom the query is still open with has stopped responding to emails. For the sake of your family and their health - stay away from any property managed by angor. This was there response As previously advised, following consultation with the Trustees, a letter has been drafted and sent addressing the concerns raised in your complaint, including the matters relating to conduct and pets on the common property. ANGOR acts under instruction of the Scheme's appointed Trustees. In the interim, we encourage you to continue reporting any further incidents to on-site security so that they can be documented appropriately. We appreciate your patience while this matter is being addressed and remain committed to ensuring the Conduct Rules are upheld for the benefit of all residents.
Helpful (0)
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Prometha W
1 reviews | Active since Jan 2020
3 Feb 2026, 15:41
Tell me lies
Look at how they lie when they get caught - No letter was ever brought to my attention regarding the harassing conduct by another tenent - The cat issue has been ongoing since July 2025 - They send 2 letters on the 11 Aug 25 and the 26th Jan 26 - No change, there are cats messing and soiling on my stairs still - They encouraging me to continue reporting but the managing agent they chose at Renprop is ignoring messages and their own agent whom the query is still open with has stopped responding to emails. For the sake of your family and their health - stay away from any property managed by angor. This was there response As previously advised, following consultation with the Trustees, a letter has been drafted and sent addressing the concerns raised in your complaint, including the matters relating to conduct and pets on the common property. ANGOR acts under instruction of the Scheme's appointed Trustees. In the interim, we encourage you to continue reporting any further incidents to on-site security so that they can be documented appropriately. We appreciate your patience while this matter is being addressed and remain committed to ensuring the Conduct Rules are upheld for the benefit of all residents.
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Replies (0)LR
Lebo R
1 reviews | Active since Jan 2020
2 Feb 2026, 20:17
Angor - an awful business.
The team at Angor consistently fails to return phone calls or respond to emails. I am struggling to see how their 'management' fees are justified when the only response provided is that staff are perpetually busy or in meetings. I can only hope my complaint to the PPRA is actually reviewed rather than sitting unaddressed in an inbox.
Helpful (0)
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Lebo R
1 reviews | Active since Jan 2020
2 Feb 2026, 20:17
Angor - an awful business.
The team at Angor consistently fails to return phone calls or respond to emails. I am struggling to see how their 'management' fees are justified when the only response provided is that staff are perpetually busy or in meetings. I can only hope my complaint to the PPRA is actually reviewed rather than sitting unaddressed in an inbox.
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Replies (0)PW
Prometha W
1 reviews | Active since Jan 2020
30 Jan 2026, 17:57
Stay away from properties managed by Angor
Do not ever buy any property managed by Angor - Im currently living in a property overun by cats and harassing neighbours and Angor doesnt care about your wellbeing
Helpful (0)
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Prometha W
1 reviews | Active since Jan 2020
30 Jan 2026, 17:57
Stay away from properties managed by Angor
Do not ever buy any property managed by Angor - Im currently living in a property overun by cats and harassing neighbours and Angor doesnt care about your wellbeing
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Replies (0)