Active since Feb 2015
Telephonic experience with customer care and control room, very happy.
Had laminated flooring installed.<br> The quote included leveling, profiles and quarter rounds.<br> Since the flooring was installed in April 2013 all I have had are squeaking floors. <br> I have complained to the installer on a couple of occasions who has come out with supplier of the product,<br> who maintains that this is normal and merely looking to back up the installer, which I sort of expected.<br> I dont believe the actual laminated flooring to be faulty, but certainly the installation which I believed was not leveled prior to the installation. <br> All I got was a letter from the supplier of the flooring to Absolut Carpets suggesting that I contact SAWLFA to have an independent inspection done, paying an inspection fee of R2500.<br> I have been into numerous homes with laminated flooring and have yet to come across one that squeaks.<br> To say the least that I am not impressed with Absolut Carpets an/or their supplier Azura Distributors would be an understatement. <br> 25 year guarantee???<br>