HV
Hannes E
Active since Feb 2015
3
Reviews
0
Industries
Reviews
3 reviews66 months ago
Best buying experience ever.
I would just like to thank Qaanita and her team for one of the most unexpectantly pleasant buying experiences ever. We were very worried about having my wive's wedding ring re-designed, especially over a distance of ****ms. After visiting Cape Diamonds in Cape Town, Qaanita helped us to select the "perfect" new design, advised us on the process and materials, gave us a fantastic price and generally just took care of all our needs and worries. Every deadline was met with clear communication, the ring delivered in record time via courier and even re-collected and returned for a re-sizing, no questions asked. In a word, unbelievable!
0 replies
103 months ago
Outstanding service from Piet vd Westhuizen @ Outsurance
Just wanted to say thank you for absolutely OUTstanding service. From the first call we recieved, through to you coming out all the way to visit us the very next day, and then the fantastic call to tell us the claim has been settled (in full) the day after. We were still trying to figure out “what next” when it was all done and dusted. Completely unexpected, and very refreshing! We look forward to cycling and fishing again!
61 replies
136 months ago
Couldn't care less - Level Grand Master
This is not just about David, and his complete lack of effort to provide a service, or his completely nonchalant attitude when faced with losing a customer. It's also about the new and improved call centre taking 2 days to sort out a simple loan query, 45min of my airtime, 4 calls (all with reference numbers) to eventually speak to someone in the bank. Only to be given a mediocre offer, with no attempt to improve on it, or providing an alternative. When a customer then threatens to close an account I would imagine there would be some effort to prevent this? I guess you've heard the threat before, hence the attitude, but in this case I bid you, David, and your hopeless institution a not so fond adieu.
77 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
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3 Star
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2 Star
1 (33.333333333333336%)
1 Star
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