SN
Sanette N
Active since Feb 2015
2
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2 reviews16 months ago
Worst return policy
I’m extremely disappointed with the service from Blades & Outdoor. I purchased a walking stick that arrived faulty, and when I reached out for a replacement, they insisted I courier it back at my own expense. Now, I’ve been told I need to collect the replacement myself because their policy is not to handle the full process of collecting and resending faulty products. This is an unacceptable customer service policy—if a product is defective, the onus should be on the company to resolve the issue entirely. Instead, I’ve been inconvenienced and forced to deal with their poor practices. I won’t be shopping here again and wouldn’t recommend them to others.
0 replies
136 months ago
MTN IN BREACH OF CONTRACT WITH TRANSFERED ACCOUNT
When MTN took over the customer accounts from Nashua Mobile, they decide to re-write the agreement with the customer - to suit them!!<br> <br> I have been wit h Nashua Mobile for nearly 14 years and my payment date is on the last day of the month. Funny, also the day I get paid! I have, during my contract with Nashua, had all the kids phones and my own company contracts with them on account. Paying every last day of the month.<br> <br> Now, since end of last year, the 1 phone still on MTN are cutt of on the 23rd - and yes, I phoned and spoken to them since December. Apparently, they have the right to change the terms of the contract. O, and it is because I prefer to pay with transfer every month = please note that I have to phone every month and tell them that I will pay on the last day! Bad Service - the reason I left them in 2000 anyways.<br> <br> This is blatant Breach of Contract - but because we are only consumers, they will do as they wish! Because no one can win against them = Misuse of Power. They will never have me as a customer, ever again - even if they are the last service provider on earth!<br> <br> <br>
77 replies
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