AK
andrew K
Active since Mar 2015
3
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0
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Reviews
3 reviews12 months ago
Bad Customer service
1st encounter : I purchased a pair of sneaker on their online store and was told 2days after the order that the shoe size was actually finished a year ago there were delays to update their online portal/services – I accepted the inconvenience and let it slide although I have suffered charges for the whole odeal which the store did not bother to reimburse and it took them at least 6 working days for the refund which is out their set turn around time. 2nd encounter : I bought a t shirt again on their online portal in the same month of March and the T shirt size was big I drove to their Sandton store and I was told I need to drive to mall of Africa to do the exchange, upon arrival at mall of Africa I was told sizes where finished. This time again I was inconvenienced by their website and I wasted my petrol money for traveling to both their stores named above. The store had no courtesy to make things right after wasting my bank charges and petrol on multiple occasions. 3rd encounter : Been trying to following about my refund instead my messages are read and ignored.
0 replies
27 months ago
Bad Dealership
The worst dealer you can consider for purchasing a vehicle especially having to deal with the sales guy named Kenzo and Tariq the manager these two guys are ****s and ********s. The attitude that comes with them after you have signed a deal with them is unmatched.
58 replies
38 months ago
bad service
Hi, I'm typing this while I'm extremely angry. I made an order at 11am or before even and my order was delivered 2hours later. I called to follow up and was told to call delivery guy on 0714312926 and the poor guy told me he did not have my delivery and i than proceeded to call again to find out exactly what was happening and the lady told me she will investigate and get back to me, I called in over 3 times to follow up no one seemed to care about the poor service i received. after order being delivered at 12:54pm, I got a call from a lady who then told me to speak to manager to send someone and come collect my order and refund me for not delivering on time. guys i spent my lunch without eating and when the food got here it was cold and not worth value.I must sit on my desk with this awful food until i knock off and I'm hungry and I work at a bank there is no way I would be able to go out for lunch i need to service clients. I'm taking this on social media with the phone call recordings as well. You guys are really bad service. I hate you how does one make someone starve like this - how will one take their medication - shame on you sies maahn. I'm not letting this go never this was a pathetic service
0 replies
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3 (100%)