Active since Mar 2015
The Reception Desk staff attitude are of a very hostile nature. We visited Wild Coast Sun over the New Year Weekend 2016. Staff attire was bad, not presentable and welcoming. We had previous good experience but it appears they hired staff off the streets without training and customer care experience. Their language need moderation.
Visited the Wild Coast Spur over the New Year 2016 Weekend. Service from the Manager and Staff was terrible. The Spur was not busy handful of customers but the slow, untidy, bad attitude was a put off. We left the restaurant without a meal.
I went to the Store to purchase a Bath Basin Mixer, I asked the Owner if he could open the Boxer so that I could see what I am purchasing. He said that I must purchase the Mixer then go home and check the Contents. The owner was not willing to assist in anyway to make the customer feel confident that he/she is buying the correct item, but his attitude was to pay for the item and come back later to complain or exchange later.