AW
Alan W
Active since Apr 2015
3
Reviews
0
Industries
Reviews
3 reviews12 months ago
Good service
I've been with Outsurance for a number of years for my car and motorcycle. When I had to claim for an accident I was paid out promptly. When I haven't claimed I have received no-claim bonuses, which have been a help. I recommend them as I've had no problems with them at all
59 replies
14 months ago
Atrocious aftermarket support
I have three Husky Air EZVIZ security cameras that were offline for sometime. I'm trying to get them back online but the QR codes and verification codes that are needed to get them online have been weathered off the cameras. The packaging that had the verification codes have also been discarded. The verification code is only available on the EZVIZ app for the one camera that is online, but not for the two that are offline. I contacted EZVIZ via the chat on the app and was told to email the camera serial numbers to EZVIZ. I sent emails to account@ezviz.com, support.af@ezviz.com, and support@ezviz.com on the 7th and 10th of February 2025 respectively and haven't received any replies from them at all. I called the South African dealer, BNETA, and they just referred me back to the client services that I haven't received any response from. EZVIZ cameras are good, but their after market support is absolutely horrible. Don't buy EZVIZ cameras. You'll be wasting your money if something goes wrong and you need their support.
0 replies
58 months ago
Efficient service from The Laptop Guys
I was most impressed by the efficient service that I received from The Laptop Guys. They had packed and sent my laptop to me on the same day that I ordered it. Their communication on WhatsApp was excellent and friendly. I received my laptop on the Monday after ordering it on the Friday. It arrived well packaged and in good order. The only thing that was out of line was that they hadn't given me an original copy of Office 2019, which was included in the package. Fortunately I already had a copy of Office 2019.
53 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)