Active since Apr 2015
I went to Eastgate in March 2023 for a replacement silicone strap. No stock in the entire South Africa and a promise to be called once stock is received. I had to keep calling and email to get information regarding the strap as the service was non existent. Swatch is such a fantastic brand, I love their watches but then the service is absolutely terrible. Eventually I was told the stock must come from Switzerland......it is now almost 7 months later and still no strap. Still no service or phone call. I am so disappointed and irritated. All I want to do is wear my watch! And know that if I need something to be replaced I will have access to it and not have to wait so long. I'm sure if I ordered it directly from Switzerland it would have been here already.
I want to give no stars but unfortunately this is not an option. I purchased rechargeable radios, the next day I received an email to say items I purchased is no longer available and had to settle for similar items. I received the radios and charged them. To my disgust when I wanted to use it, they weren't working. When I opened the radios, the actual batteries that had been 'charged' were not in the radios. Missing! Gone! So what was the point of buying "rechargeable" radios if the most important component is not there. I have emailed them to remedy this but I have not heard from them as yet. I will not recommend Snatcher.
I purchased Callus Free Plus on 25 March 2015.....today is 22 June 2015 and STILL no replacement rolls for this anywhere. Ridiculous!!! What's the point of purchasing this product if you can't get replacement rolls. Also, why even sell the product.
I bought a Callus Free Plus about 3 weeks ago and wanted to buy additional rollers. I was told that stock will arrive in a few days can I come again. Waited few days and went in...still no stock. Once again was asked to come again. Waited a week and went back...still no stock. Was asked to come back a week later. I was in the Glen few days later and thought seeing I'm here let me try to get the rollers. To my surprise...also NO STOCK. Quite irritated I waited and went to Alberton City yesterday (10/04/2015) and still nothing. Fair enough if you are waiting to receive stock but 3 to 4 weeks.....RIDICULOUS!!!!!
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