SG
Sbusiso G
Active since Apr 2015
4
Reviews
0
Industries
Reviews
4 reviews11 months ago
I have been with Prime South Africa for more than 3 years now and I am happy with their service
I have been with Prime South Africa for more than 3 years now and I am happy with their service. Recently I was switching Banks and it was very Easy to change debit orders.
58 replies
127 months ago
Bad business dealing
Hi <br> My name is Sbusiso Gwala I joined the GYM Membership on the 24 of July 2015. Fitness Center in Alberton, their number is 011 869 1116 contact Person I dealt with was Jackie Barnard [Email Removed]<br> <br> Most of the times when I try to go to the GYM it is either Full or there is no assistance hence I have hardly utilized my GYM Membership. I have decided to cancel my GYM membership because I cant use their services anymore. When I spoke to Jackie Barnard she informed me unfortunately I can not cancel it until August 2018 when it expires. If I need to cancel it I need to pay 50% of my Monthly Contract fee for 24 months or find someone who will take over my contract and pay R650. <br> <br> I find that strange because I will not be using their service why would I pay for the contract. And I have found her attitude very rude and unprofessional when dealing the this issue. I do not work for them and I will not find or look for someone to cancel my GYM contract. There is no law in South Africa which prevents someone from cancelling a membership. But these people seem to running their business in a way that is not fair. <br> <br> I want them to cancel my GYM membership
0 replies
134 months ago
Bad service
MTN has failed numerous times to respond on my quires. I took MTN contract more than 28 months ago, and when the Contract reached its expire date which was 24 months I informed them that I dont wish to continue with the contract anymore. I was then asked to call their service centre to cancell, whenever I am calling to cancel I dont get assistance it either they inform me they will escalate my call to the supervisor. Before that I was asked to make a payment to settle of which I did, and I should make an additional call to cancell. I would wait for 2 hours waiting to get through if my phone is not cut off. <br> <br> I have sent numerous emails requesting assistance no one is being helpful yet every they Bill me if not they suspend my number. This is very annoying and irritating. I wanted to close this contract long time ago but I cant because I need to speak to their customer care line which is not helpful. <br> <br> I want my contract to be canceled but they don't want to. Their services really sucks and is very bad
76 replies
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5 Star
1 (25%)
4 Star
1 (25%)
3 Star
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2 Star
2 (50%)
1 Star
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