RD
Rachelle S
Active since Apr 2015
4
Reviews
0
Industries
Reviews
4 reviews103 months ago
Edgar’s inconveniencing me by making fraud possible
I applied for a credit card and was told that I am owing 1600 odd at Edgar’s on “my account”. My application was declined due to this negligence from Edgar’s. My handbag was stolen in a mall along with my ID book and the day after, an account was opened online with Edgar’s. What I don’t understand is how Edgar’s allows someone to open up an account without verifying who the person is opening up the account... surely one should present an ID when collecting the account card. The main frustration is due to the lack of communication that I have experienced. When I submitted all the relevant documentation in store on 01/09/2017, I received a call +- 2 weeks later from the fraud division to say that they are now investigating my case. I was informed that this should be resolved in 10 working days however a month has gone by and I have not received a response. Edgar’s, you are the reason why I have a terrible credit rating and cannot even apply for an account or credit card. Yet, my complaint seems like a common occurrence to your business. Ensure that proper security checks are done to avoid this. I would like to know what the outcome is of the investigation and that my credit rating is cleared due to your negligence and inadequate processed.
183 replies
130 months ago
pathetic service
The service was pathetic and little attention was payed to US .<br> We waited so long for waiters to serve us drinks and had to <br> Always call for attention <br> The worst was at 21:30 they just started packing tables<br> Away and waiters stood staring for us to leave .<br> What a damper on my evening at emperos how can a restaurant operate like this in their facility .
0 replies
132 months ago
Best Service from Telkom... Ever
I called Telkom Sales to upgrade my ADSL. A lady answered the phone and sounded like she just woke up and hates her job. I said \Hi there
76 replies
134 months ago
SPAR - Not So Good For You
A colleague of mine went to Spar in Ghandi Square and purchased a Spar brand Pineapple Juice, 1L. She left in a hurry as to catch the bus and did not take note of Spar's lack of Stock Rotation. At work, she had a glass and thought it was just too acidic. She then poured me a glass and after an hour, I ended up with diarrhea and she had sores on her pallet. She then contacted Spar Customer Service and was told by Glenda that she needs to go to the doctor to get proof of the sores if she doesn't have the slip. Only then, could they reimburse me for selling me expired stock. She then asked Bonga at Ghandi Square if he can look at the cameras or the till readings. Bonga said that the cameras are not working and promised to get back to my colleague regarding the till slips, and still no response. I find it absolutely appalling that a customer is treated in this manner and no responsibility was taken by Spar. Not even an apology. <br>
76 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)