Active since May 2015
Baie dankie Charmain. Ons Nissan is WOW. Jy gaan regtig elke keer die ekstra myl om te help. Dankie dat ons al 5 jaar kan deel wees van die Kilokor familie. Ons koop definitief net ons voertuie by jou. Jy is awesome.
Thank you Charmaine for always going the extra mile for us. Service with a smile
WE TOOK OUT FORD RANGER BAKKIE TO LEON'S AUTO IN RUSTENBURG FOR A 35000 KM SERVICE.<br> ON ARRIVAL A CONSULTANT DID A CHECK ON THE VECHICLE ON MADE A NOTE OF ALL LITTLE SCRATCHES ETC. <br> THE FOLLOWING DAY WE COLLECTED OUR VEHICLE AND WENT HOME. ON ARRIVAL WE SAW THAT THE FRONT SPOTLIGHT ON THE BUMBER WAS COMPLETELY CRACKED. WE COULDNT TAKE THE VEHICLE BACK BECAUSE IT WAS A SATERDAY AND THEY HAD CLOSED ALREADY. <br> ON MONDAY I PHONED AND REPORTED THE DAMAGE. <br> THEY NOW SAY THAT THEY DIDN'T CAUSE THE DAMAGE AND THAT I NEED TO PAY HALF OF THE SPOTLIGHT (+-R 1200.00). <br> <br> I AM VERY DISAPOINTED IN THE SERVICE THAT WE ARE GETTING.
In 2002 we took out funeral policies for my husband and mother in law. Early 2015 we had a new broker. He visited us and said that there is better products with more benefits. We asked if the cover would start immediately, he said that it wouldn't be a problem because we a policy that we were going to replace. <br> <br> On 15 October 2015 my mother in law passed away. We supplied all documents needed to Sanlam on Friday 16 October. On Wednesday (a day before the funeral) the phoned to say there would be no payout as \there was a 6 month waiting period". After a long fight they reconsidered and decided to pay me only R16 000.00 (replacing the actual amount of R 40 000.00).<br> <br> I feel that it was not our mistake and there shouldn't have been a waiting period as we only replaced the policy and did not cancel it. I feel like a number and not a valued client. I feel that I am only good enough to pay thousands of rands every month and when I needed their help and support all I got was stress and worry about how to pay a funeral. <br> <br> """
I gave in my phone on 24/04/15 for repairs. Vodacom repairs said it will take 7 days to repai. Now after 9 days they still can't tell me when the part will arive. I asked them to phone head office to hear when the part will arive, aparently they don't do things that way.
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