ZT
Zelda T
Active since May 2015
3
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0
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Reviews
3 reviews106 months ago
Rate Hugo's Panel Shop for repairs - I don't have my car back yet!!!
<p>Claim C822399 dated 14/2/2017. My vehicle was repaired but on collection there was other damages, needless to say not caused by my accident. I had to wait again! I receive a message to collect my car and guess what? New damage to my car. The Hugo's manager said they would repair it and we can collect the next day. I called to see if the car was ready and the staff at Hugo's did not even know that I had not collected my car!! 8/8/2017 still no car. I emailed and called ****ie no reply. I get an email from Miway to rate Hugo's repairs to my car??? REALLY!!</p>
122 replies
113 months ago
Bonitas don't know what they are doing!!
<p>I requested the difference for my Glasses to be paid from my savings/bonus in June 2016. I have six references!! The response is always the same "Kindly note that your query has been escalated to the relevant department for further assistance." "Closure of Query [MI ********** 22]"</p>
56 replies
133 months ago
Who do I take legal action against?
Miway is my insurance company. They chose Hailbusters to repair my hail damage. I logged my claim on 9/2/2015. Today I was put on hold for 24 minutes only to be told that they cannot get hold of the lady who deals with the claims at Hailbusters. Again I was told that an email will be sent to the assessors and I would be copied! Haven't received one yet! The only feedback I get from Hailbusters is updates on their call center! A month ago Hailbusters told me they were awaiting a bonnet for my car. BUT they can book my vehicle in?? Why?
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
2 (66.66666666666667%)
1 Star
1 (33.333333333333336%)