Active since May 2015
I have previously studied with Mancosa and graduated no problem however i would like to study further and for three months have been requesting assistance online and via their email. Besides read receipts i receive absolutely nothing back from them. Very disappointed in their lack of service and poor customer relations.
Quick, efficient, effective. Very competent teams. Very happy.
On Saturday 1 October at approximately 16:10pm I walked past the Show Bar in Gateway shopping centre. I had my two young kids with me, and I was in a hurry, but the sales lady was persistent. She insisted on demoing a straightening brush which I was adamant I didn’t need. Then when I said I really had to leave she pulled out a curling wand. She tested this on a strand of my hair and at first look it was fine. I felt like she put me on the spot and i felt increasingly preassurized so i purchase the curling wand. When I got home at attempted to use the want, I absolutely did not get the result I wanted that she had shown me. I have Keratin hair extensions which I informed the sales lady of, and she could visibly see. I did not hear everything the sales lady said, firstly because I am partially deaf, secondly my kids were distracting me as they wanted to go and thirdly the mall was very noisy making it extremely difficult to hear in an already challenging environment. I have sent them several emails and requests via their website and have received no feedback thus far. I have even offered to courier the goods back to them in their original packaging at my own cost for a full refund.
My dad is away in the Western Cape and my family and i wanted to make the day special for him, especially since he's on his own. I paid and processed for a gift hamper on Sunday 24th May 2015, delivery was clearly stated for the 26th May 2015. I received an invoice from the supplier confirming delivery on Tuesday 26th May 2015. (Which is my dads birthday) after following up the whole day i was finally advised at 15:40 that delivery will only take place tomorrow. They refuse to take responsibility for late delivery blaming the courier RAM. I telephoned RAM and they advised me that the gift is in Worcester awaiting delivery instructions. What a birthday gift..... ill have to tell my dad about the surprise so that he doesn't think we've written him off. What a complete and utter let down and I'm extremely unhappy with the service i have received from Netflorist. Ive used them often in the past, but never ever again. Thanks for nothing. My refereance/order number is 101125249.
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