JD
janice D
Active since Jun 2015
4
Reviews
0
Industries
Reviews
4 reviews12 months ago
Overpayment not refunded
Please be careful the invoices are deceiving . I paid a deposit and then when the final invoice came it indicated the full amount and I overpaid. I have phoned Nathan from Queensburgh everyday for a month and they won’t give you the directors number but will not pay back the over payment. Very ********* and dishonest company. Don’t be fooled by them
0 replies
48 months ago
Dotsure
Was assisted by D’Angelo Whyte for pet insurance and he was so pleasant and explains the product well . He makes sure you understand and he is definitely a peoples person . Definitely recommend him and Dotsure
134 replies
131 months ago
after 4 Months of fighting
this is one of the emails received <br> <br> Bronwyn Saunders [ MTN - Mount Edgecombe ] <br> <br> <br> Jul 3 (12 days ago)<br> <br> <br> <br> <br> <br> <br> <br> <br> to me <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Good day Janice, <br> <br> <br> <br> I do apologise for the late response, I was off for the past 2 days. <br> <br> I have sent through the cancellation request and your contract has been cancelled.<br> <br> Your contract term was from the 23-05-2013 - 22-05-2015.<br> <br> You were debited on the 01st of June for the invoice dated 2015-05-13 so the billing on your account is correct.<br> <br> Because of the late cancellation, you were also billed for the invoice dated 2015-06-13 however a credit of R364.00 was passed on 2015-06-29 and will not be debited off your account.<br> <br> Please accept my sincere apologies for the inconvenience caused.<br> <br> Kind Regards, <br> <br> Bronwyn Saunders<br> <br> and I gave more than one months notice and QUESS WHAT they took R364.00 off my bank account. How do you win :) MTN is worse than useless Look at all the complaints You get no where They do no know what they are doing<br> <br> <br> <br> <br> <br> QA Monitor<br> <br>
75 replies
132 months ago
do not cancel contracts when requested and no feed
I have had to cancel my son in laws contract (2 of them) and it was like fighting a brick wall. No one does their job They just keep taking debit orders off until you have to go into the bank to stop them. I am now trying to cancel my contract which ended 21st May 2015. The line is still open and I have sent 6 emails since April but to no avail and as usual the full amount debit order has been taken off. What is it with MTN. Does no one know what they doing? How many people do they rip off. They are quick to give you service but not to cancel. NEVER TAKE A CONTRACT WITH MTN
76 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
1 (25%)