Active since Jun 2015
Dear Management, I am writing to formally lodge a complaint regarding the service I received at the Suikerbos Heidelberg Lancet branch. As a new parent, it is extremely distressing to have to raise such a serious concern. I strongly believe that there was negligence in the handling and reporting of my baby's test results. The results provided by your Suikerbos Heidelberg branch were incorrect and misleading, which unfortunately led to inappropriate treatment being given to my child. Due to ongoing concerns about my baby's condition, I decided to seek a second opinion at Life Cosmos Hospital in Emalahleni. After further testing was conducted there, it was confirmed that the initial results from Heidelberg Lancet (Suikerbos) were inaccurate. This delay and misinformation resulted in my baby's illness worsening before the correct diagnosis and treatment could be provided. As a parent, this situation has caused significant emotional stress and concern for my child's health and wellbeing. I trust medical laboratories to provide accurate and reliable results, especially when it concerns the health of a vulnerable infant. I therefore request that this matter be investigated urgently. I would appreciate a formal explanation regarding how such incorrect and misleading results were issued, as well as what steps will be taken to prevent similar incidents from occurring in the future. I look forward to your prompt response. Yours sincerely,
It is with sadness that as a new parent, I have to write a bad review about the experience I had at Suikerbos Heidelberg lancet. i really feel they were negligent with my baby's results, which resulted in bad treatment for cure. All I can say, because of false results, my Baby's illness was worsened. Had to take the baby to Life Cosmos hospital at Emalahleni for a second opionion. And I was right, results at Heidelberg Lancet(Suikerbos), were totally wrong and mis-leading.
Well MWEB has not resolved my query, clearly they do not care. They just buzzed me twice, I guess it was for their records that they tried calling me and couldn't get hold of me
They don't even deserve a single star. Mweb has useless consultant services, both line and chat agents. Been trying to get hold of them to change my option, no luck. You be on the line for 30minutes and nobody will answer. Chat agents also, no replies. USELESS
There is an app Picture Insect: Bug Identifier. They advertise a 7day free trial on the app; all of a sudden they subscribed me, I do not know how, next thing they debit R619 from my account without my consent.
Mweb, sort out your staff. We can't all be complaining about your horrible service.
You dont even deserve a star. You guys are ****ing USELESS. AT FIRST IT WAS ORDER 106090719, then 106545040. Now theres a new order again. I WANT MY ****EN REFUND ASAP. MAKE IT QUICK BECAUSE YOU ARE USELESS. They dont call me or update me, have to use my ****en airtime to wait 30mins on their useless call centre.
Useless service i got from takealot lately. Ordered a phone from them and i was promised it will be delivered by 4 May 2022. What ****es me off is that today it is the 5th of May 2022 and they do not bother to update me. Wrote an email and they replied on their own time. Order #106090719, apparently it is lost in transit. So is that my problem? I want my order or my refund. You are to quick to request an upfront payment, yet useless to deliver or inform on time
Best fast food server I have ever tasted. Big-up Nigel roadhouse
Must actually be a 7star. Hospitality is great
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