Active since Jul 2015
I took my iPad to have the screen protector installed. However, the technician was distracted during the service and mistakenly took my phone instead, removing its screen protector rather than working on the iPad. When I pointed out the error, he refused to fix my phone’s screen protector and insisted that he didn't do anything wrong. His colleagues even supported his claim and imp**** that I was wrong for raising the issue. Due to the way the matter was handled, I will not be returning to that shop.
It was quiet easy to get a hold of an agent to assist me and she was very polite and kind. My query was resolved successfully.
Dorcus gave me an exceptional client service. Helped me a lot regarding my insurance details and offered to go an extra mile regarding her service
I was efficiently helped with my concerns and I given an excellent service. These two ladies have great communication and interpersonal skills.