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nicol B
Active since Jul 2015
2
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2 reviews117 months ago
VERY Disappointing
<p>I went to Wakaberry in Strand on Saturday. I had a chocolate bowl and it was very sour. Like sour milk. I advised the lady behind the counter, she tasted out of my bowl and agreed with me. She then called another lady that was also on duty, who also tasted out of my bowl and she told me that it was the coco in the chocolate that made it taste sour. I told her there is now way that coco makes it taste like sour milk. She then changed her tone and said that the chocolate flavor was only for shots and not for the bowls. How is this possible? Why would you have a whole machine with chocolate flavor if it's only to be taken in a shot form? If this is true, why is there no signage? Or why does no one tell you this?</p> <p>I've only heard good things about Wakaberry, and this being my first experience, I'm VERY disappointed, after I spent R130 and then get told, there is nothing we can do about it.</p> <p>Can someone please advise me what the correct information is? And can someone please do something about this?</p>
0 replies
131 months ago
TERRIBLE SERVICE!!
I was in a car accident on the 6 of July. I phoned Iwyze to send someone to collect my car. Everything ran smoothly on that day. The towing services told me that my insurance company will contact me regarding further procedures. On Wednesday, 8 July, I still haven't heard anything. I phoned Iwyze again and they advised me that a claim hasn't been submitted, as they were already closed when I phoned on the 6th and that I had to phone in the next day. Nobody told me this when I called on the 6th. Everyday since then I have been calling Iwyze more than twice a day in order to hear about my replacement vehicle. I am in Johannesburg for training for the month and I have advised Iwyze many times that I have to have the car before today, as I need to get back to Cape Town before Wednesday. NO ONE in that company ever returns phone calls. I have spent more than R500 on airtime to phone them to follow up on my claim. It is now 2 days before I have to go back to Cape Town and still no word from them. Every time I call I get a new story from a different person and when I ask for the person I spoke to previously, they are never there. <br> <br> This is REALLY ridiculous. They have NO client service
75 replies
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