IL
Ingrid L
Active since Jul 2015
5
Reviews
0
Industries
Reviews
5 reviews125 months ago
TERRIBLE customer service
Pringles large tube priced on shelf R17,99.Rang R19,99 at till! Had to schlep to Customer Service.2 staff at counter-explained I need their urgent assistance as I bought ice cream and since they had no ice in the store, the ice cream has already started melting.Advised about Pringle price issue.Both looked at me very disinterested &the one staff had the audacity to say, sorry I did not hear you?! I was fuming!I again as per the first time,clearly explained.The woman made an announcement for Marvin.I asked where Marvin was &they said in that glass booth in the Management's office.He was not getting up after 2 minutes &I said they needed to walk there &go and call him.The one staff member slowly walked away.There was no communication or action from either one of the two, to tell me that they understood the urgency &that they cared at all!She announced again &then Marvin showed up.Was rude and abrupt and said to just give me the right price.No apologies,no interest to even correct the issue on the shelf! I asked for double the difference price policy for THEIR error &was told the policy no longer exists!?! Pick & Pay clearly is not protecting the customer against system &staff errors!
75 replies
126 months ago
Cancelled a service but not done as I was told
Spent a total of 45 mins on phone-2 consultants & a supervisor later & still no answers to basic tariff questions on business ADSL services. Finally got put through to Brendon in Sales department. Ref 132659485A. <br> I enquired about my business ADSL costs & what other packages were available to bring down the costs.I told Brendon that there was a charge of R89 incl VAT on our acc for: \TI Web Hosting Specialised Uni"service"
75 replies
127 months ago
Amazing place - unfortunately not for disabled
Popped in at Pinnacle Point clubhouse for a drink at the bar and possibly something light to eat from the bar menu! Unfortunately the almost 30 stairs and no lift, made the bar area inaccessible to my disabled father. Buffet was being served as it was a Sunday and if we took at least 1 buffet meal, they would allow us to sit downstairs in the restaurant. We were not really in the mood for large buffet meal but in the end 3 of the 4 did buffet.Unfortunately the Sunday roast was not great! Roast potatoes were cold and beef roast was very tough. Chicken was good and so was some of the salads and malva and carrot cake was yum! Peppermint crisp tart - fake cream &
0 replies
130 months ago
Telkom CANCELLATIONS department non-existant
3 June 2015 - e-mail [Email Removed] - give 30 days notice to cancel ONE bus. line 021-914 4958. I send signed letterhead and copy of ID as well as copy of last Telkom invoice.<br> Same day, SMBS Retention Ctr sends acknowledgement and on 10 June a read confirmation.<br> 26 June 2015 - resend it. Again get the SMBS Retention Ctr's acknowledgement.<br> 20 July 2015 - phone Telkom 10217 - Business call centre. Queeny in Accounts says its not yet captured
75 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
5 (100%)
1 Star
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