BD
Birgit D
Active since Jul 2015
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
🚨 *****ULENT & UNPROFESSIONAL – STAY AWAY! 🚨
🚨 *****ULENT & UNPROFESSIONAL – STAY AWAY! 🚨 I brought my car to this workshop on 14 May for a simple annual service. What should have been a straightforward job turned into a month-long disaster. What Went Wrong: No updates or communication – I had to follow up repeatedly just to get basic information. They claimed there were “multiple leaks” and replaced the tappet cover gasket, air inlet hose, and turbo cooler seals – but provided no proof or old parts. Car returned after 6 days, suddenly leaking oil. Charged for aircon regas – but it wasn’t working. When I tried to return the car, I was told they were too busy. I finally brought it back on 24 June. From there: I was ignored, disrespected, and strung along. Suddenly told of a new oil leak from the vacuum pump (not mentioned previously). I was told to wait for spare parts. After waiting there was suddenly only a new part existing. I requested a labour quote - remained unanswered. I had enough and went to collect my car, it was trapped behind and under other cars, parts removed, and Morris exploded, smashing the vacuum pump in front of me. I recorded the entire incident. The Final Blow: I got my car out the next day and took it to a proper workshop. They found: The vacuum pump was NOT leaking. The actual issue was a simple oil pressure switch. No sign that the previous work was necessary — or even done. Bottom Line: This workshop is dishonest, aggressive, and completely unprofessional. They likely fabricated problems just to charge more. Morris is rude and volatile. What began as a standard service turned into weeks of unnecessary stress, delays, and cost. 🛑 Do not trust this business. Avoid at all costs.
0 replies
20 months ago
No after service, ghosting and lies
Bad experience. Some waterproofing was not done properly, and some waterproofing was done that did not need to be done and the main leak was not found. But the worst was that they ghosted us when the problems became apparent with the rains after 3 months. Many emails and WhatsApp's and many empty promises, making us wait for them and them, not coming, not answering. The association they claim to be part of does not exist (Roofing and Waterproofing Institute has a Facebook page only with the only entries 2016). Unfortunately, this company has not acted with integrity.
0 replies
20 months ago
No after service, ghosting and lies
Bad experience. Some waterproofing was not done properly, and some waterproofing was done that did not need to be done and the main leak was not found. But the worst was that they ghosted us when the problems became apparent with the rains after 3 months. Many emails and WhatsApp's and many empty promises, making us wait for them and them, not coming, not answering. The association they claim to be part of does not exist (Roofing and Waterproofing Institute has a Facebook page only with the only entries 2016). Unfortunately, this company has not acted with integrity.
0 replies
27 months ago
Good quality and service
Brilliant experience. Easy to manage website. Delivery was super fast. The quality is way better than the usual „competitors“. The instructions to assemble are very good and everything fits perfectly. Everybody can put this together. The furniture is genuine IKEA. Highly recommended
0 replies
130 months ago
Wrong disastrous diagnosis
We had a blocked drain. Somebody from drain surgeon came out. Charged us to say that the drain had collapsed. I had to phone the office numerous times in an effort to find out where the sewage pipe had collapsed as it is under the stairs and it would be a major repair. Finally all I got was a quote for R 3.834,39 to put a new pipe... without repairs of the tiles of the steps. Still no indication where the collapse had happened. The nature of the quote made us wonder if they actually had an idea.<br> In a last attempt to safe us all this I got Roto Rooter out. Took them 30 minutes to unblock the drain. Nothing had collapsed. <br> On phoning the Drain Surgeon again they let me wait in the line (again) and then cut the line of. No comments to mails either. <br> Very unprofessional and certainly they seem to have no clue of the very nature of their business.
75 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)