Active since Jul 2015
I received an Eishbox from Sustainable and the product was not working from the AC when the power was off and we were told that it was returned just before the warranty expired. It was before the end of the year, so they were only going to look at it the next year. When they checked the product and came back to us, they told us that the product was no longer available and that our warranty is not valid anymore, even though they received the product in time. The time it takes for them to look at it should not be taken into account because it was returned in time. We could not get a refund for the product.
I purchased RAM in Canal Walk and wanted to return it. The price was almost double that of an online supplier. I am annoyed and wanted to return it in perfect condition without even opening it. They say they can only trade it for something of similar value. R1 399 vs R800. That's disgusting.