CV
Christin V
Active since Aug 2015
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
Reserved Amounts Issue
I have a problem with the way reserved amounts are handled. They are not fully deducted, which leaves both a balance and an available balance showing. This is confusing and frustrating, and makes it difficult to clearly understand the actual funds available. Please review this.
53 replies
1 month ago
Very Good Buy
Fast delivery and the perfumes and packaging are of great quality. I also received a few samples as a bonus, which was a lovely surprise. Thank you!
0 replies
2 months ago
COMPLAINT REGARDING CONTRACT
I am writing to formally lodge a complaint regarding a second contract taken out on my Vodacom account on 07 February 2026 at the Cradlestone Mall Vodacom branch. I initially approached the store with the intention of taking a contract for either a Samsung Galaxy S25 FE or an iPhone 15. During the consultation, I was asked why I preferred these specific devices. The consultant assisting me then strongly recommended the Oppo A6 Pro, stating that it was “equally good” and “basically the same phone as the Samsung”, with the only difference being the contract price. Based on this representation, I agreed to take out the contract for the Oppo A6 Pro. I am a pensioner and I am not up to date with modern technology, particularly mobile phones and other digital systems. After using the device, it became immediately clear that the information provided to me was incorrect and misleading. The Oppo A6 Pro (2025) and the Samsung Galaxy S25 FE are not equivalent devices. The Oppo A6 Pro is a budget-to-mid-range handset, primarily focused on battery capacity (7000mAh) and fast charging (80W), whereas the Samsung Galaxy S25 FE is a higher-tier device with superior performance, processing power, and overall user experience. In my experience, the Oppo A6 Pro has demonstrated poor performance, including lagging, slow processing, and overheating, making it unsuitable for my needs and inconsistent with how it was represented to me at the point of sale. I returned to the Cradlestone Mall branch on 08 February 2026, less than 24 hours after the purchase, to request cancellation of the contract. I was informed that the device would need to be tested and that a process must be followed. During this interaction, the consultant became defensive and stated that choosing the phone was “my decision”. I consider this response to be a deflection and an attempt to shift responsibility, despite the fact that my decision was made based on the consultant’s advice and representations. The consultant’s statements that the Oppo A6 Pro and Samsung Galaxy S25 FE are “basically the same phone” constitute a material misrepresentation, which directly influenced my decision to enter into the contract. In light of the above, I hereby formally request: Immediate cancellation of the contract, or Replacement of the device with either the Samsung Galaxy S25 FE or iPhone 15, without any penalties, or A full reversal of the transaction, in accordance with the CPA. I trust that Vodacom will address this matter with the seriousness it warrants and uphold its obligations under the Consumer Protection Act.
56 replies
3 months ago
Concern with Customer Service
My son opened an account two weeks ago and has been contacted numerous times by the bank regarding the delivery of his card. Unfortunately, every scheduled delivery has been a no-show. This ongoing issue is very frustrating and shows a lack of reliability and communication. I was also considering opening an account with this bank, but this experience has raised serious concerns about their customer service. If they cannot successfully deliver a bank card, it makes me question whether they can be trusted with customers’ money.
56 replies
5 months ago
Pathetic Service
They take ages to deliver Temu parcels, for instance they collect my parcel on Thursday, then I can only get it the next Wednesday earliest. I am definitely contacting Temu, they can rather use Buffalo
0 replies
5 months ago
Online Upgrade Disappointing
I am writing to express my frustration regarding my recent online upgrade. Nowhere during the online upgrade process did it state that I would need to receive a call from an agent to complete the process. An agent did attempt to call me, but they claimed that I “sounded robotic” and therefore could not proceed with the upgrade. As a result, my upgrade is still pending. This experience has been extremely disappointing and does not reflect the level of service I expected from Vodacom. I completed the upgrade steps online correctly and comp**** with all stated requirements. The additional step and the handling of this situation were not clearly communicated and have caused unnecessary inconvenience.
124 replies
7 months ago
ASAP is not worth it.....
I used ASAP from PNP for the first time, but I will rather stick to Checkers Sixty60. Firstly they charged a `buffer` amount witch was supposed to be refunded back to the bank...it did not happen, they also got the order wrong but refunded me for that, it was still an inconvenience though, because I did not get the product that I paid delivery for.......
53 replies
8 months ago
No Security to prevent *****sters from taking your money.......worst service...
All the money with the reference Facebook was taken from my son`s account who is a student in two transactions, without any notification, a ***** case was opened on 08 August 2025, Case ID: GFD-294307 with the promise that it will take five working days to resolve, it has been weeks with no feedback and difficulty to get hold of any agent. Be aware of trusting your money with Tymebank!!!!
1 reply
9 months ago
Get trained agents ....now really....
Once again I have to complain about submitting a claim, I always have to call them holding on for ages ...to point out the details they require with the response 'the claim cannot be prossed due to.....'
56 replies
14 months ago
Dissapointing...
My child lived at CampusKey Potchefstroom for three years, at the end of the third year, I suddenly received a bill for R2000+ for cleaning and painting etc........as usual they were unreachable, I did send a mail informing then that due to this unfair bill I cancel the contract......after a month they rep**** on the same mail asking me to send a mail if I am not continuing with the accommodation.......I am still wainting to see if I will get back what is left of the deposit.....also the place is invested with roaches and the gym can't really be called a gym...
53 replies
Review Distribution
5 Star
8 (40%)
4 Star
0 (0%)
3 Star
2 (10%)
2 Star
1 (5%)
1 Star
9 (45%)