TS
Tebogo S
Active since Aug 2015
16
Reviews
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Reviews
16 reviews6 months ago
Horrible service and staff
Chicken licken Keywest Mall has the worst staff ever. They always forget to put in items in the order. Today order 1088 (shift1) Therry I paid for sauces and got home to find they were not included in the order. Called twice and both times the call was cut. They were gossiping about customers when I collected the order today. How can they get anything right coz for them their focus is talking nonsense about customers instead of doing their jobs, acting like they are doing us a favour. Disgusting service
0 replies
11 months ago
Deaf to unfair treatment complaint
Had a horrible experience with a member is one of the Aqua classes at VA Krugersdorp, kept my composure and decided to approach the instructor of the class to have a word with the offending member. I would then be gaslit by the instructor firstly denying that said member could have behaved that way because she is a "nice person". She instructed me to forgive and started talking about jesus and forgiveness invalidating my entire experience. She even went as far as to tell me not to talk about this anymore or to anyone else because thats what the devil wants. On the same day I wrote to the gym and never received a response. On the 29.04.2025 I decided to send an email to getintouch@virginactive.co.za and received ref 116567 and still no response from anyone at Virgin Active National or Krugersdorp.
0 replies
11 months ago
Cheap glue and Zero response Patricia
In April 2025, last month I bought the Adventurer Meerkat Premium Leather Back Pack with Kombi Straps bag and it was delivered promptly. The bag after short period of use started showing glue that was coming apart. I sent them an email with photos as proof and Patricia rep**** to tell me that they stitch and also put glue. I rep**** advising ger that the stitching is fine BUT the cheap glue that was used is now showing making the bag look messy. She has failed to respond since. Patricia am I supposed to put superglue on a new R2500 bag that I bought in good faith?
0 replies
35 months ago
Worst Online shopping experience
Ordered a heater on Sunday and that was the last I heard from them until I contacted them on Wednesday. Note order was to be delivered by Tuesday and nothing. Zero communication on the status of the order. Contacted them and gave order no, was promised a call back. 4 hours later Shihaam Marcus thought it was adequate feedback to call and tell me she cant get hold of the store on an overdue order and said she sent an email. All I could do was laugh in shock and horror. Thursday, still waiting on delivery.
0 replies
40 months ago
DISTELL'S ROTTEN CIDER DRINKS
I bought 24 of the 0.0 non-alcohol drinks after driving to 4 Pick 'n Pay liquor stores. The first six pack was okay so naturally I threw away my receipt. Problem is when I opened second six pack it had a horrible taste and smelled like vomit. Opened second bottle and same. I emailed distell on their customer "care" email address requesting that they collect that 6 pack and give me a fresh one. Never heard from them. This is not the first time O encounter rotten alcohol from distell. When I still drank alcohol this happened a lot with their Savannah drinks. Im suspecting that they are aware of the rotten drinks and dont care because for them its all about profit even when the customer loses out by throwing out the drinks. Hold on to your receipt as this wont be the last time they supply ROTTEN drinks.
0 replies
50 months ago
Free me from VA Keywest
So last Thursday while at the gym trying to find a towel I had forgotten at the gym. I ran into the Keywest manager Yolandi van something who is under the incorrect perception that she and I are joking buddies. Basically she said I'm always at the gym and in front of her staff asked if I wanted a job at the gym. So to ensure Yolandi gets her father's gym back, I wrote to VA same day requesting that they cancel my membership as their manager at Key West seemed troubled by my presence at the gym. I got two acknowledgements of emails sent and no response to this day though I was promised a reply in 48 hours. What kind of shady nonsense operation are these people running.
0 replies
58 months ago
Dangerous Machine-Lifetime Scars
<div>Went for a fat freezing session with a lady using 5 in 1Cryo – Lipolysis Fat Freeze Slimming Machine from Grahl and my skin was burnt off. I have second degree burns. I asked her during the session if she received training to use the machine & she agreed. I told her during the session that there is pain and discomfort and she made adjustments to the area. Even when I left I told her it was painful & she insisted that it's normal. I had burn bubbles the next morning. I'm going to be scarred for life. </div>
0 replies
70 months ago
Disgusting RochesterRSA
I bought two headboards at Rochester Clearwater Mall and at first the only deliver one without informing me. Then when I query this I'm told that the second headboard is out of stock. Then I'm kept waiting with no updates until I go to the store in July. At this time Coricraft is running a special on their headboards so I go to the store for a refund. When I get there they reassure me that they are receiving stock for my headboard mid July for sure. On the 10.07.2020 I get a delivery message so now I'm thinking for sure they are delivering. Then it goes quiet again until I follow up yesterday. The lady just nonchalantly tells me they haven't received it and I must come get my refund. Like ***. So I tell her that I'm not going to do that instead I'm going to select another headboard. Goes quiet again and when I follow up with the manager they say they will deliver the headboard. Then the sales lady calls me to say I must pay an extra R800 for the one I chose. I'm like no you guys deliver the headboard and write the difference off since this whole thing is not my fault. I call the store for email address to escalate matter. I'm told the manager will call me back. I'm still waiting
0 replies
70 months ago
LG worst brand ever
I bought an LG fridge at Makro during Black friday in 2019 and this year during lockdown it started making a terrible noise that I can hear all the way from the bedroom. I left it because of the lockdown and as soon as we got to level 3 I went to Makro to go report it and they advised me that there is indeed something wrong with the fridge and I need to contact LG which i did. LG then sent out a technician and he was also shocked by the noise. He wrote a report and submitted it to LG recommending that they exchange it for a new one. LG calls me today and says that they cant exchange it coz it's a little over 6 months and insist they want to repair it. They dont even know what exactly is wrong with the fridge and dont even have parts.
105 replies
83 months ago
Makro Online lies
I purchased a Samsung fridge from Makro online and on the advert it said that one receives R500 worth MRewards. I received the fridge on the 10.06.2019 and later checked the rewards on the app and there was nothing. On the 15.06.2019 I checked and nothing still so I called them. The lady then said she will check the promotion and escalate it to finance and call be back. I'm yet to hear from her.
56 replies
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2 Star
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1 Star
14 (87.5%)